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January 2024 by Jennifer Braithwaite
Rudest most unprofessional experience I’ve ever had and I wasn’t even the one trying to purchase. Definitely would not recommend sending anyone their way. How you speak to others reflects on the whole business
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October 2023 by Louis SMACKDOWN
Herbs Auto Biz is a great place to go an get a car! I got a really nice Mazda CX-5 from there and it runs great, and it looks like it’s brand new! Thanks Herbs
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June 2023 by Jennifer Bistline
Buyer Beware...Nothing but problems. Looks like fingernail polish touch up paint all over the car.Alternator went Shortly after purchase. CD player does not work. Catalytic converter Going. The car was not in excellent Condition...SCAM SCAM SCAM ..RUN AWAY....BAD JUJU...He knew exactly what he was doing
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April 2023 by bill thomas
They wanted too much for a down payment so I did not purchase there. Ever since I have been bombarded with text messages and phone calls until I blocked their number. Afterwards I get a ton of junk mail from them. No reason to act like hungry leaches because you lose a sale. If they didn't want an extremely high down payment on a vehicle that was $3000 above the national average for that vehicle. They'd had made that sale.
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April 2023 by Kimi Mongello
always go for my inspection, dawn is a sweetheart super cozy waiting room, love this place!
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September 2022 by Logan Casper
He told us that he replaced the headlight and a couple other things and never did. When called out on he told us to get lost
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July 2022 by Ronald Steepleton
After purchasing a vehicle from Herb‘s auto. In the first 30 days the four-wheel-drive needed a switch installed to work. I didn’t need the four-wheel-drive until just recently six months later. It now needs a new transfer case after the second time. Pete the owner after calling three with no return call. He told his secretary to tell me he couldn’t help me with it.
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March 2022 by David Jones
Had a very good experience with the owners Pete and his wife. Very nice and helpful people.
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April 2021 by Deb Colbert
Fantastic selection of used cars. Super clean and well maintained vehicles.
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March 2021 by Me T
Been doing business here for years. Buying and maintance to My vehicles. Great warranty on buying.
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January 2021 by Tara Clark
Absolutely love this place fast friendly service and great car selection total satisfaction will be buying more cars from here
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September 2020 by Bob Kwartin
My vacation in Berkeley Springs was just ending when my car's starter motor failed. I had the car towed to Herb's that afternoon and at 10 am the next business day the owner was at my hotel to give me a lift to the shop where my car was ready for pick-up with a new starter motor. Herb's far exceeded my expectations. Thumbs up and thank you.
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July 2020 by Tahn Berry
Old salesman guy just laughed at us.
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June 2020 by Stephanie Stotler
Bad place if your looking go to Thurmount MD auto sales good people stand behind anything they sell brought a truck in October my warranty is up but my ac needs charged they are charging it for me if they can't fix it they will pay for another garage to fix it really good people tell Steve I sent you .look on Facebook Thurmount auto sales
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June 2020 by T C
I dealt with Pete when I was in need of an outbuilding since they are a dealer for back yard outfitters. The process was painless and quick. I called and ran down the list of items I was looking for in the building and when I stopped in a few days later I pretty much just had to sign the paperwork. Thank you for the smooth transaction!!
