Walgreens in Berkeley Springs, WV, is known for providing good, fast, and courteous service. Customers appreciate the staff's willingness to answer questions and share helpful information. The drive-thru pharmacy is highly rated for its convenience. Staff members, especially in the pharmacy, are recognized for their kindness and care, going above and beyond to help customers, including during emergencies like illness. Customers also note that the store shows respect, works efficiently through insurance issues, and offers a positive experience. While some find the staff busy or short-staffed, overall, the store is considered friendly and a pleasure to visit.
I have always received good service from Walgreens in Berkeley Springs WV. They are a pleasure to deal with with fast courteous competent sevice. They take the time to answer my questions and are a wealth of information. The Drive thru pharmacy is excellent too.
June 2023
Walgreens in Berkeley Springs WV has always shown me much respect, quick service, and willing to work through insurance issues.
October 2022
The staff here are very short. They work very hard but can't keep up. I realize it's a staffing issue. Perhaps Walgreens corporate should do everything they can to compensate the staff better, they work hard but are overwhelmed.