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November 2023 by wendy poole
While on an out of state trip, my car broke down and I had it towed to Cole Honda. It was late in the day but they promised to get to it first thing in the morning. By 10:00 the next morning, I had the diagnosis. Luckily it was a fairly minor problem and they had it fixed and ready to go before noon. The charge for their work was reasonable and the service advisors were very personable. They knew I needed to be on my way and I really appreciated their quick service to get me back on the road
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October 2023 by Cathy Felts
Have purchased my last three vehicle at Cole and have been very satisfied with their professionalism and willingness to work with me to get what I need at a fair price. I am sure my next vehicle purchase will be with Cole. Thanks to the salesman for listening to my needs, the others for working hard to get my payments where they needed to be. Give Cole Honda a call for a great shopping experience .
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October 2023 by Mary Corbett
AMAZING PARTS DEPARTMENT! John Taylor went above and beyond to secure a part so I was able to have repairs performed safely before a road trip. He was professional, empathetic, and exhibited great communication skills. I’m impressed by John’s dedication and effort in delivering exceptional customer service.
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October 2023 by Ginger Sorah
I had an awesome experience with Mikey Spencer and Erik Grubb. They made everything go smoothly and made sure I was satisfied before leaving the lot. Hands down best car buying experience I’ve had, and I would definitely buy from them again!
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September 2023 by Candice Barrett
Great place to work with. The people are amazing and always so nice and helpful and really focus on all your needs and wants. I will never go anywhere else again for my vehicle needs.
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August 2023 by Joshua Parson
I received a recall notice and took my vehicle in. The service staff was super friendly. I was told it would take 3hours to finish. But I was disappointed when I couldn’t get a shuttle back to work more than 15 miles away. So I arranged another ride. I called back to check on the work, a receptionist answered and passed a message on, but I never got a call back. I went back to pick up the vehicle found out it was finished after an hour and a half.
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August 2023 by Log Cabin
The Service Department is beyond superb. My wife and I were 4 hours into a 10 day vacation and was worried about a noise in the rear wheel. Pulling into the dealership at 5pm on a Friday evening. Roger, the Service Manager met us at the door, heard our complaint, felt our fear and put our vehicle in the shop for a diagnostic. The mechanic did find our rear end differential oil had not been changed per the manufacturer specs. We all decided to have the oil changed and by 5.45, we were rolling out of the dealership and on my way.I want to Thank Everyone for helping us and understanding.Everyone should use their services, they are great!Thank youRoger And Debbie
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August 2023 by Daniel Larson
Couldn’t have had a better experience. Our minivan broke down on the way to summer vacation. This was the closest service shop, and they went above and beyond to take care of our family. Replacing the alternator was going to take a couple of days, even with them squeezing us in. So they stayed late to find a rental car that would fit our family of 6 so that we could be on our way and not miss any of our vacation. We had a great family vacation, made possible by Roger, Donnie, and Amberly, and picked up our fixed van on the way home. The rare and remarkable experience of knowing they truly care about taking excellent care of people. Thank you!
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August 2023 by Dreama Hall
They was all super nice and worked with my poor credit that I’m trying to rebuild. Also had my 4 year old hyper child running around causing chaos (lol) for 3 hours and they were very patient and understanding with the two of us! Very satisfied and I do believe I will be a repeat customer for them! ❤️
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August 2023 by Bryan Staten
The service department at Cole Nissan has been very good to work with. They kept me informed of the progress on my 1996 Silverado during the entire process. They did a great job finding parts and fixing everything my truck needed. Greg Camden was very helpful the whole time.
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August 2023 by sonny eller
I've been dealing with a salesman Jaser there for some time now. When the time came that I needed a new car for my business, he was there to assist. Between him and the other guys in the office they made sure I walked out with the car I wanted. We cut no corners and left no box unchecked. And because of that I'm in a new 2024 Honda and it's absolutely perfect! Love the car and respect the service at Cole Auto. Look forward to my next purchase.
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July 2023 by David Hutton
These guys looked at my car when I had no appointment and multiple alarms going on suddenly. It took some time but they fixed the problem and got me on my way. Good and knowledgeable. I'll be going back if another problem comes up.
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July 2023 by Christina Wimmer
I reached out to Cole Honda to get information on purchasing an extended warranty for my vehicle. Tyler in Finance was very helpful and patiently answered all of my questions. I got a great deal on the extended warranty, and I feel confident about purchasing this through Cole Honda.
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June 2023 by Sean Church
Everything seems to be fine after we had our fuel injectors replaced. Good customer service, they keep you updated through the entire process. I would recommend to anyone who needs auto work done. We wasn’t sure if our vehicle fell in the guidelines of a extended warranty but they didn’t have a issue looking it up for us, the also found a recall and fixed it for us as well. I also like how they take a video of your vehicle before they proceed with the work, it’s a reassurance for both them and us as well. Thanks again!
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June 2023 by Isaiah Wise
I rarely write reviews, but this one is well-deserved. I had a truly standout experience with Kelly Oakes. Her no-nonsense, authentic approach was a breath of fresh air in the typically sales-oriented car business. There was no rehearsed spiel or hard sell, just direct and clear conversation. She has seriously raised the standards for my next purchase. That being said, the whole team was great. They have earned a repeat customer.
