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November 2023 by Todd Neely
Fantastic service and everyone is always so nice and helpful. They take good care of my Subaru and 2 Honda’s.
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November 2023 by Delano Sweeney
Everyone at Cole Subaru was outstanding in helping get my wife in her new Subaru Solterra. All of our questions were answered and we were able to get her in the car she wanted.
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October 2023 by Chris vesely
I always feel good about having our Subaru serviced at Cole Subaru. We are new to the area and had tryed another dealership but once I went to Cole, I never went back to Motor Mile. The service advisors are knowledgeable and will do anything they can to help you.
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October 2023 by Julie
Pretty lousy when service talks negatively about customers to other customers. Also, don’t need to be hassled over and over about bringing in my car past the recommended mileage. Lastly, after asking where my vehicle was after the service, to be lead to the front and told “you can find your car with the red button right there on the keys. That’s how we find the cars,” was poor customer service. Negative experience and won’t go back.
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October 2023 by August Clemens
Dropping off my Subaru was a breeze. The service writer took notes on the issues that I noticed and passed them onto the mechanic whom did a great job. I needed a vehicle inspection as well and tires. Had a great deal on a new set tires. All in all Cole Subaru did an outstanding job.
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October 2023 by Carla Creitz
15k service maintenance and they were super quick! One of the things completed was cabin and air filters changed. After changing cabin filter, I heard a noise when turned on air, they pulled the filter and found a leaf that had fallen down. The tech removed it, absolutely no condescension even tho they couldn’t hear it. ?Great bunch of guys…courteous and respectful of me!
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October 2023 by Aaron
You all are the best! Came in on a Monday morning with a wheel bearing going out. Had the part and was fixed in a few hours. I'm a 100 percent disabled vet and I'm so glad wasn't sitting on the side of road trying to get back to San Antonio!
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September 2023 by Matt Werle
I was traveling through Virginia and got into an accident near Cole Subaru on a Thursday night. Cole Subaru had me back on the road by Friday morning. Super helpful staff that was committed to fixing my car in a timely manner and taking care of me.
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September 2023 by Homer Lilly
Knowledgeable and friendly staff. Work was completed in a timely and efficient manner. Enjoyed the conversations with the sales staff.
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September 2023 by Rhonda McCroskey
I was in and out in 30 minutes with my service appointment! David and his guys always do a wonderful job for me!
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September 2023 by Ginger Cook
Very professional service department. The Subaru service manager, Mr.Allen, was very knowledgeable and explained the repairs in layman’s terms. They made the repairs quickly and my car is running smoothly again.
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August 2023 by Seth Elmore
Overall, everything was done quickly, and we were in and out lighting fast. The only reason this isn’t a 5 Star Review is that we were quoted a price (between $96-99) on the phone the day before for the 40,000 mile service, then we added the filters which we tried to account for (estimating $60-70). With coupon we paid $220.00 (saving $23). Obviously, there is tax…but would be nice to have had the transparency of what labor costs would be and whether the quote included that. To say my wife and I were shocked is an understatement.
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August 2023 by Terry Nutter
I love Cole Subaru, everyone who works there is friendly and very respectful. It is the absolute best car dealership that I have ever been in my 63 years. They are very honest and don’t pressure you in any way. It is well worth the hour and a half it takes me to get there. I pass several other Subaru dealerships just to go to Coles. Everyone knows my husband and I by name, it’s like going to visit friends.
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August 2023 by David McChesney
We found the sales individuals to be very nice and accommodating. We know that the service department is as well. This is our 5th Subaru.We think Coles needs to be more price competitive with larger dealers so that local loyal Subaru customers won’t feel compelled to look elsewhere.
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July 2023 by Angelia Lilly
Service took my car in quickly and performed the services quickly and efficiently. They spoke to me about extras that needed done like air filters and a light that was out before repairing. Dave Workman is very friendly and knowledgeable.
