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November 2023 by Patti Montgomery
They did a great job fixing my car, customer service was friendly and the prices are easy on my pocket,,,thanks guys
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October 2023 by Timothy
I had made an appointment for anti freeze flush and refill. I arrived on time. They completed the service in a timely manner. The wait time and cost was reasonable.
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April 2023 by Brenda Adkins
Never had a bad experience with EStep for years, they are very knowledgeable and thoughtful for anything I need.
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April 2023 by Sheila Deanne Anderson-Lewis
First of all, I got a shoddy patch job day before yesterday when yhey removed a small nail and my tire was flat when I got up yesterday. I called them and instead of offering to fix it correctly, Tony denied it was his shoddy patchwork that caused the flat. I got someone else to check it. The patch job Esteps did was the cause of my flat. Took my money. Shoddy work.
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April 2023 by Sheila A.
First of all, I got a shoddy patch job day before yesterday when yhey removed a small nail and my tire was flat when I got up yesterday. I called them and instead of offering to fix it correctly, Tony denied it was his shoddy patchwork that caused the flat. I got someone else to check it. The patch job Esteps did was the cause of my flat. Took my money. Shoddy work.
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March 2023 by Joey Whitt
I made a alignment appointment showed up 30 minutes before my time to be there. The gentleman behind the counter Tom before he could take my keys made 3 comments about me that are unprofessional and disrespectful especially coming from someone is to be dealing with the public. I do not do drugs and no I am not a drug dealer Tom and no business in the area I have ever heard of needs your name address and phone number to turn over to the government to prove that you are not a drug dealer. Customers beware of this place trying to belittle you and make comments that if you come into their business that you either do drugs or are a drug dealer.
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February 2023 by Sandra James
My name is Sandra James and I base in USA...“My life is back!!! After 14 years of Broken marriage, my husband left me and our two twins. I felt like my life was about to end i almost committed suicide, i was emotionally down for a very long time. Thanks to a spell caster called Dr Ehi which i met online. On one faithful day, as I was browsing through the internet, I was searching for a good spell caster that can solve my problems. I came across allot of testimonies about this particular spell caster. Some people testified that he brought their Ex lover back, some testified that he restores womb,cure cancer,and other sickness, some testified that he can cast a spell to stop divorce and so on. i also come across one particular testimony, it was about a woman called Sonia, she testified about how Dr Ehi brought back her Ex lover in less than 7 days and reverse the effect of their little boys cancer, and at the end of her testimony she dropped Dr Ehi 's e-mail address. After reading all these, I decided to give Dr Ehi a try. I contacted him via email and explained my problem to him. In just 3 days, my husband came back to me. We solved our issues, and we are even happier than before. Dr Ehi is really a gifted man and i will not stop publishing him because he is a wonderful man... If you have a problem and you are looking for a real and genuine spell caster to solve all your problems for you. Try Dr Ehi anytime, he might be the answer to your problems. Here's his contact o{
[email protected]} or {drudebhuluspellherbaltemple.webs.com/ by phone:+234 705 703 4263 shomorikaspelltemple0.blogspot.com Thank you Dr Ehi.
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December 2022 by Pete Best
I went in expecting to get an estimate and make an appointment to come back later. They got me in almost immediately, they mounted and balanced 2 tires, and changed the oil in under 2 hours. I'd say that's pretty good service for a walk-in customer.
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December 2022 by Rockeye
Great prices and Service. I've been away for a while. Good to come back to Bluefield and see friendly faces.
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October 2022 by Marty Shaw
I bought tires somewhere else and had them put on our pickup there. I won't ever go back. Not only did my husband have to sit there for over 4 hours cause he was told he had to bring the truck at 8:30 am. But they did not balance the tires at all. The front end shook badly after they put the tires on. And no I did not go or even call about it. I was afraid it would be worse or get charged more $$.
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August 2022 by Thomas Harold
If YOU VALUE YOU AND YOUR LOVED ONES SAFETY - DO NOT BRING YOUR VEHICLE HERE. Brought my girlfriends vehicle here 4 times within 15k miles to diagnose the brakes not working properly. First time they blamed previous mechanic, other three times they blamed driver error (braking aggressively). A better shop figured out that the brakes are sticking to the rotor and not releasing, making a dangerous and possibly FATAL situation. The brakes were overheating and on the verge of complete failure, yet estep just wanted to make money off continually replacing brakes / rotors.
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June 2022 by Linda Shinault
Had a flat tire on Friday evening and couldn't find a tire in Bluefield or Princeton. Although we were from out of state, the tire was ordered and arrived on Monday morning. Everyone at Estep treated us like we were priority. Great job by great people.
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June 2022 by Jym Sparks
Ordered tires and was unwilling to use a breaker bar to get my stubborn wheels off. Very disappointed. Friendly people though.
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April 2022 by Jerry S.
I want to leave a zero star review but it wasn’t an option. My granddaughter took my vehicle for a oil change to estep tire in bluefield wv. The mechanic showed her two filters and said he was changing them. He did not ask her if she wanted them changed. He threw them on the trash and left the waiting room. The total bill came to $121.20. They also told her she would probably have a blow out with her front tires driving to Beckley. I could understand if she asked for a point inspection. But she only asked for a oil change. There was even a charge for windshield washer fluid. There was a whole gallon in the trunk. I feel this business takes advantage of younger people with no experience in automobile maintenance!
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April 2022 by Simon Comer
Great service and prices will differently be going back for vehicles needs
