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January 2024 by Loretta Sizemore
this is the best bank to deal with
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November 2023 by Kris Hunt
ATM drive thru sucks not truck friendly figures for city people what do they think we drive sub compacts
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September 2023 by keith cline
Rude unfriendly and treat their employees terrible. Find you another bank.
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May 2023 by Allen A
Most sorry bank ever. Talk online then next day they close my online account where I can't message anyone. Tried open a new account and lady here at bluefield bank was like well what would you like me to do? Really.... What sorry workers
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April 2023 by Whitney Meadows
Most sorry bank ever. Talk online then next day they close my online account where I can't message anyone. Tried open a new account and lady here at bluefield bank was like well what would you like me to do? Really.... What sorry workers
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February 2023 by Lynn Evans
I really like this bank they are very helpful and very nice people there.
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June 2022 by Tim Boice
My experience was awesome. All the banking personnel went above and beyond to be helpful and cordial.
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December 2020 by Angel Ofjustice
I've had several encounters with this particular bank in Bluefield, WV. They are racist and rude not so much as the customer service reps but the community banking manager Pamela Asbury character is racist and rude so when SOME of the customer service reps exhibit the same behavior, it comes from the head. How can I file a complaint?
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February 2020 by Angel Reed
I've had several encounters with this particular bank in Bluefield, WV. They are racist and rude not so much as the customer service reps but the community banking manager Pamela Asbury character is racist and rude so when SOME of the customer service reps exhibit the same behavior, it comes from the head. How can I file a complaint?
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May 2019 by Heather Cawthron
Do yourself a favor and go with another bank. This bank merged with the bank we had our origination loan (mortgage), then later this bank foreclosed on our home, then after taking title and possession they sold the house for a greatly reduced market value cost and then sued us for an amount greater than what was left on the balance of the loan. Within one month of getting a judgement, this bank filed a garnishment proceeding for almost $100,000 on our personal checking account which caused the other bank bank with our checking account to freeze all of our assets in that account. leaving us without any funds to live! This uncaring, money hungry bank with questionable business practices should be closed. If I could give zero stars, I would. This review is written as a warning to all.
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October 2018 by Ebglock ebglock
Bank customer service has an issue requiring customers to jump through hoops. Worse I have ever experienced. No common sense.
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November 2016 by Denise Shammaa
This is my home bank! Great service
