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December 2023 by Mark Feaster
System is down and has been down going on 1 week now they can’t show or tell me how much money I haveI have a sufficient amount of money but as of now they will only allow withdrawal of 200 because of an error on there sideI advise everyone to take your money from this place and runSame answer each time that the server is being rebuilt.The time to rebuild is weekends not during the week when people who slave during the week need their money.If you can’t afford to fix it quickly then our money is definitely in the wrong hands
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October 2023 by Elizabeth Christina
In July I needed a loan for some money because I was going on a trip and wanted a little extra money. Everything started out good, applied for a loan and heard back within 2-3 days that I was approved. Signed paperwork that day and got a check for my loan. During the paperwork signing I was asked if I wanted to repay the loan back by allowing them to take money out of my account on a set day of the month. I agreed and gave them my account and routing number to my bank account. In September I got a call that I was $200 behind in my repayment and they demanded I bring in $200 that day. I asked the man “are you not taking out of my account “ he said they have tried multiple times but my bank was denying it. I called my bank who states that the Credit Union never tried to request money to be removed from my account. I even looked at my previous bank statements from July, August and Sept. Nothing was showing up. So I called the Credit Union back and was met with an attitude from the man who didn’t really care about what I had to say, all he wanted was the money. I went up to the credit union the next day only to find out that they wrote the wrong account number down and was trying to get money from someone else’s account. I asked them, why they waited until I was $200 behind to say anything. And the woman stated she didn’t know that she just took that job over as the previous woman who did my paperwork quit. Word of advice I would steer clear of this company. After I finish paying them off I will never do business with them again.
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October 2023 by Google user
In July I needed a loan for some money because I was going on a trip and wanted a little extra money. Everything started out good, applied for a loan and heard back within 2-3 days that I was approved. Signed paperwork that day and got a check for my loan. During the paperwork signing I was asked if I wanted to repay the loan back by allowing them to take money out of my account on a set day of the month. I agreed and gave them my account and routing number to my bank account. In September I got a call that I was $200 behind in my repayment and they demanded I bring in $200 that day. I asked the man “are you not taking out of my account “ he said they have tried multiple times but my bank was denying it. I called my bank who states that the Credit Union never tried to request money to be removed from my account. I even looked at my previous bank statements from July, August and Sept. Nothing was showing up. So I called the Credit Union back and was met with an attitude from the man who didn’t really care about what I had to say, all he wanted was the money. I went up to the credit union the next day only to find out that they wrote the wrong account number down and was trying to get money from someone else’s account. I asked them, why they waited until I was $200 behind to say anything. And the woman stated she didn’t know that she just took that job over as the previous woman who did my paperwork quit. Word of advice I would steer clear of this company. After I finish paying them off I will never do business with them again.
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December 2022 by David Adkins
Very fast and efficient. Very friendly service
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October 2022 by Dustin Proffitt
As far as being a credit union, it is not a very good one. Look at this as more of a small town bank with only 1 b&m location that outsources its loans.Generally you won't hear back for potentially a couple days when you apply for a loan. (Been there, done that, several times). Overall the ladies up front are generally nice. 1 of the 2 loan persons are usually pretty kind. The other guy seems to sometimes have a chip on his shoulder which isn't very personable and professional (in a role that usually should require it).All in all working with the ladies up front and Charlie is usually a friendly experience.If they would work on being timely and help the other guy learn to be more of a people person (YOU HAVE NO REASON TO ACT ANGRY. YOU WORK INSIDE WITH NO PHYSICAL STRAIN. BE HAPPY GUY.) this would definitely get 5 stars.
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October 2022 by Dpro **
As far as being a credit union, it is not a very good one. Look at this as more of a small town bank with only 1 b&m location that outsources its loans.Generally you won't hear back for potentially a couple days when you apply for a loan. (Been there, done that, several times). Overall the ladies up front are generally nice. 1 of the 2 loan persons are usually pretty kind. The other guy seems to sometimes have a chip on his shoulder which isn't very personable and professional (in a role that usually should require it).All in all working with the ladies up front and Charlie is usually a friendly experience.If they would work on being timely and help the other guy learn to be more of a people person (YOU HAVE NO REASON TO ACT ANGRY. YOU WORK INSIDE WITH NO PHYSICAL STRAIN. BE HAPPY GUY.) this would definitely get 5 stars.
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July 2021 by Regina Stevenson
Very professional and friendly employees. Has helped me on several loans.
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November 2017 by Dustin P.
Recommended if you really want to be disappointed. If being 1200 miles away from home and unable to access your money that you bust your a** for is something you like, you will LOVE this place. My top 1 favorite thing about it is when you navigate to their website via browser (they do not have an app like the rest of the world in 2017) and it shows $2,000 balance. So you continue to make a 100% necessary purchase and get declines repeatedly. Then check the ATM balance and it says 0. All while checking your online balance infront of the ATM that says 0. Lets also not forget how you cant call them to correct it until 9:30am (yes thats 1.5 hours after all other establishments open for business) and they close at 5:00pm. Basically if you work a job of almost any kind, as you probably do having an account with them, you will not be able to call them.
