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December 2023 by Brittany Baker
I have an extremely hard time finding shoes, being a woman with rather wide feet. I needed a new pair of shoes. I went in today looking for a simple pair of black tennis shoes. The clerk who helped me was amazing. I'm always embarrassed to ask for help. I wear 9.5 4E in men's shoes. Women's are never wide enough. He was super understanding and tried his best showing me multiple different styles to try on. I never once felt like I has odd feet for a woman. I left with a pair of black sketchers. My husband is now jealous after trying them on and wants a pair for himself. Thank you for not making me feel like "big foot". And making me feel like any other person coming in. I am so thankful.
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January 2023 by Tee Young
Good service. Returned boots that I had that was too big, with no questions asked or no headache. Easy to deal with.
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June 2022 by Talisha robinson
We were passing through and stopped for athletic slides which were priced incorrectly. The entire stock was mis-shelved…i.e., false advertising. The associate asked the manager if the listed price could be honored. The manager said,”no”, and actually accused us (or other customers) of switching the labels! We bought the shoes but challenging a business on their own erroneous stocking is not the customers fault so don’t be mad that we called you out on it. Bad attitudes. Get your staff together Barry! You all need all the business you can get at Mercy, I mean Mercer Mall.
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March 2021 by William Dalton
No customer service, they wouldn't walk away from their station up front, ask a question, short, not really an answer.
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August 2020 by Nancy Riggs
this is a great mall the best place to do all your shopping needs great places to eat I'm so glad they could open back up that was a blessing
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May 2020 by Marla Akers
This is the best mall in the area. Shopping, restaurants, activities. It’s the whole package.
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January 2020 by Derenda Landry Campbell
Love this store. Great service. Clean store.
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December 2019 by Robert Byrd
I Can Not Really Recommend Nothing Because The Management And The Entire Staff And Security Team At Mercer Mall Is Very Professional On Every Level A Mall Should Or Could Be 100% And Then Some.
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December 2019 by Nancy Broyles
I am very thankful we have a mall to shop. May not be the best but the staple stores always have the necessities.
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April 2019 by Jonathon Burton
Rude general manager at this location, and the technology on the pay systems is outdated.
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January 2019 by Bobbie Horvath
Very rude sales people.
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December 2018 by Gabrielle French
Really cute and affordable shoes for any season
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December 2018 by Chastity Walker
Good selection
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November 2018 by Allen Neal
Very good selection and helpful staff
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August 2018 by DarrylKimberly Smith
2 times I have had nothing but trouble with this store. Once in November of 2015 and again on 8/3/18. Will not be returning and will not recommend.....
