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November 2023 by Jon S
An amazing company to work with. The customer service reps that answer the phone are knowledgeable and have always made recommendations based on my needs. Their new system that they have in my area has saved me so much pain and heart ache that I have had in the past with other propane companies. It is also nice to have a local office that is open when I have time to go by in person. My other propane company closed their doors and are entirely too hard to get a hold of! Thankful for a local company that cares!
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November 2023 by Joe
hank you so very much for taking the time to help us out!Have an amazing day,Kyle Wilson
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September 2023 by Peter Collins
Used to be Airgas. Now Thompson Gas. I was really concerned when they took over my account that my service would get worse. I was really wrong. They are great, blazingly fast and excellent customer service. I can only wish that I got this great a service from everyone.
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September 2023 by Donna D
We had the best customer service from Lisa A**** at the Waynesboro office. Such friendly people and gave us the best price per gallon around for our home and our church! Thank you Thompson Gas!!
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September 2023 by Jerry Schadt
Promptness and communication! Great customer service!
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August 2023 by Norm Normandin
Great Company with polite and professional employeesThanks for the great service
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August 2023 by Tambra Pitt
Fast delivery and excellent customer service from the driver. Highly recommend.
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June 2023 by Donna Mills
We would highly recommend Thompson Gas to everyone. Their employees are very professional and made sure all of our questions were answered. From the first phone call to schedule an appointment, to installation, to delivery of propane was a very easy and quick process.
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June 2023 by Sabra Kovalscik
Fast, courteous, friendly service from both office sales and delivery tech. They all thanked me for my business, and the price was very competitive as well. Checked all the boxes.
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May 2023 by Larry J
First propane tank (other than the BBQ) so working in the dark. Called many places - most won't sell a tank but want to rent a tank with a minimum monthly purchase or in lieu, a surcharge. Since it is for an emergency generator (that we sincerely hope we never use) we finally bought a tank through ******. We then called Thompson Gas for a fill. The receptionist was polite and took my information a scheduled us for a safety inspection for a new installation. Route sales and technician Chris called came by a few days later. I'm a bi older and I remember how it used to be. The appearance of employees represented the company. Chris was neat, clean, if you will. He was an adverting picture for the company. He was polite, articulate and knowledgeable; an asset for the company to be sure. He approved the installation as far as we had done and schedule a fill. he final connections will not be made until the generator is installed in a week or so and Chris will drop by to make a final safety check. I am thoroughly satisfied with my experience with Thompson Gas and recommend them to any one in need of propane services.Larry A*******
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May 2023 by Mary Schulte
Wonderful. Professional, helpful. Set up one of the heaters because of falling temperatures this coming week and raining season. They brought that one up to code only. Have 4 more to hook up, if possible. Will get with the Thompsons Co. To see how much and the best way to solve the heating codes with the best price available. Will keep me up to date on how things are proceeding.
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May 2023 by clistermann
The only company in the area to help me out with getting propane for our whole House generator. Tom and his team are really nice and helpful.
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May 2023 by Arvin Hanshaw
Great service, employees are very helpful and nice. Would recommend to anyone looking for propane service!
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March 2023 by Dennis Coffman
Job well done from purchase to delivery .
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March 2023 by Michael Lough
Professional courteous service by personnel who filled my propane tank