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February 2024 by Delmous Whitehair
Last time purchasing from Advanced. Purchased item from Whitehall store didn't need part after all. Tried to turn at Bridgeport they wouldn't refund my money they said if I wanted my money back I had to take it back to the Whitehall store. ORiley auto Parts are Cheaper any way hope the put a store in at Charlespoint Crossing
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December 2023 by Karen L
Very helpful! I hit a deer halfway on my road trip and my undercarriage cover was dragging on the ground. These guys helped me remove it so I could reach my destination. Really saved me right before closing on a holiday weekend. I'm very grateful!
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December 2023 by Iris M Molina
Clean and organized place, I couldn't find what I was looking for but they did try to help and guided me to the right place.
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October 2023 by Holly Turkovich
Always great service with a kind staff ?
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September 2023 by studia SUDAR
Great store with average prices. I bought parts for a car, but had to return them. accepted without problems. the money is returned to the card. You have to wait a long time to get cash.
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May 2023 by Manny Moreno
They usually have what I need in stock. Most of the people I’ve had to deal with at several of the locations are nice enough. I check here and if they don’t have it in stock, I try the Zone. ?
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December 2022 by Jeffrey Offutt (Foot)
I usually enjoy Advanced and have had great service. Especially at the one in White Hall, WV. However, the knowledge of the employees at this location was limited in both how to work their systems and product knowledge. The pricing was off from what was listed on the shelves and what was rang in. However in the end they did make it right but I had to do most of the work when it came to finding what I was looking for. I would give 31/3 stars because of the fact they gave me a discount in the end, but if I weren't so persistent it would not have happened.
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December 2022 by ੮Һ૯ 山Ꭵ૮ꀘ૯ᗫ ૦Ո૯
Minus 4 stars for the bad attitudes every single one of the employees there had. As a business owner myself, I have to say, attitudes like those don't create repeat business. Customers are everything. Without them, you have nothing.***As a response to your reply, I will continue to use the store. I have for years. You guys are the only place that carries something I need daily. I don't think people should expect a person working at an auto parts store to be an ASE certified mechanic and be able to diagnose their problem, recommend a part, and explain how to install that part. But I do think that anyone in contact with the public, as the face of the company, should be expected to have a certain attitude, and expected NOT to have certain attitudes.
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October 2022 by Iam Noone
Minus 4 stars for the bad attitudes every single one of the employees there had. As a business owner myself, I have to say, attitudes like those don't create repeat business. Customers are everything. Without them, you have nothing.***As a response to your reply, I will continue to use the store. I have for years. You guys are the only place that carries something I need daily. I don't think people should expect a person working at an auto parts store to be an ASE certified mechanic and be able to diagnose their problem, recommend a part, and explain how to install that part. But I do think that anyone in contact with the public, as the face of the company, should be expected to have a certain attitude, and expected NOT to have certain attitudes.
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October 2022 by Samantha Pyles
Had my parts waiting and ready. Even loaded them in the vehicle
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September 2022 by Scott Carder
I was the only custmer in there and was more or less ignored for 10 minutes. I wont go back there again
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September 2022 by Greg Goodwin
The parts work way harder than staff and probably more knowledgeable as well lol.
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August 2022 by Jeffrey Offutt
I usually enjoy Advanced and have had great service. Especially at the one in White Hall, WV. However, the knowledge of the employees at this location was limited in both how to work their systems and product knowledge. The pricing was off from what was listed on the shelves and what was rang in. However in the end they did make it right but I had to do most of the work when it came to finding what I was looking for. I would give 31/3 stars because of the fact they gave me a discount in the end, but if I weren't so persistent it would not have happened.
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June 2022 by Josh Swiger
Best, most knowledgeable Auto parts store in Harrison county. Will NOT shop anywhere else.
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April 2022 by Dianna Bailey-Miller
Thankfully, they installed my wiper blades.
