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November 2023 by Laura Lee Modesitt
Natalie C. is the manager and the sales representative that assisted me tonight. She was FANTASTIC! I’m so grateful for how patient she was with me. I came in at 5:30 when the mall closed at 6:00 and she still took the time to assist me with such thorough and thoughtful discussion about which products were best for our families needs. I appreciated her so much!
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September 2023 by Lisa Hastings
I was sold a so called unlimited prepaid internet package for 112..00 2 weeks later it stop. Went to the store and was told it was unlimited, called customer service which is absolutely no help at all. Went back for the third time and was told i needed to have business owner or first responder to get the unlimited. Went back again and the guy that was trying to do it didn’t know how , spent 35 minutes there and he told he that it crashed and he couldn’t do it! So the business owner was told they couldn’t do it unless she was present for about an hour to open this account up! The manager was on the other line with him and didn’t offer any solutions! They took 112.00 from me for the miscommunication and i am missing work from home because all of this! AT&T needs to get their stuff together!!!!!!I am going to cancel every thing with AT&T!!!Walked into TMobile got a hot spotfor 35.00 without any other fee’s!Left AT&T, and i am paying a lot lessfor all of it!!!!
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September 2023 by Cheryl Blue
I would highly recommend Perry when it comes to technical issues when it comes to setting up new phones here or in white hall !
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August 2023 by The Smoked Woodline
Natalie is the absolute best employee I have ever had the pleasure of meeting. We couldn't get any help threw our online account, we had to go to a store, and she is a business expert. 100 percent will recommend NATALIE to other ppl in the Meadowbrook mall store. Bravo ?
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May 2023 by Jim Singer
Natalie deserves a raise & promotion! She ihas much expertise and is very professional!
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January 2023 by Austin Thompson
Danielle was great and very helpful and Lexi talked me right into a new phone! Everything is great.
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December 2022 by Charlotte Higgins
The rep Eric (I hope I spelled that right) was extremely nice and very helpful. He was not able to help me with what I need. However he pointed in the correct direction and I was able to get my issues resolved. He was very patient and listened all around very helpful. Thank you again Eric.
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October 2022 by Robert Skinner
Very friendly & very knowledgeable by being quick with answers and/or concerns!
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August 2022 by BrittanyCee25
DO NOT BUY ANYTHING FROM THIS COUNTER OR AT&T. I was with my mother when she bought me a brand new Apple Watch in December for Christmas. I’ve worn the thing maybe 5 times before it stopped working. Will not charge but yet we are still paying for the data on our plan. It’s under warranty and we’ve been jerked around by Apple about getting it fixed or getting it replaced. We called this AT&T and was told by the manager that Apple is and I quote “a bunch of assholes” and are notorious for this. He said if we call the AT&T 1800 number and select option 6 we could ship the watch to them and get a replacement over night since it’s under warranty. We tried calling AT&T and there was no option 6. So my mother went up to this kiosk and was told by the same manger that there was nothing they could do. I AM FUMING. $500 was paid for a product that worked 5 times and it has a warranty and no one will help. I want a new watch or my watch fixed. This is insanity. Worst experience I have ever had with any customer service. If you want a quality product or at least one that works or customer service that makes things right when they don’t work do not shop here.
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August 2022 by Mary Welch
The gentleman was most courteous and helpful. He went beyond to assist me and solve my issue.
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July 2022 by Nate Taylor
Loved working with the reps at this store! Even thought it was only one person he tried his best to complete My order! Highly recommended this kiosk to people looking to sign up for at&t!
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March 2022 by Hannah Randolph
Very helpful and kind! Explained everything as we went on. 10/10
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December 2021 by Allen Tinsley
The other store refused to help me transfer my contacts from my old phone. This fella did. James made sure I had all of them before I left. Because of him I will always come back here. He also said that if I ever had any questions about the phone or service to come back and see him and he'd gladly help me out.
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December 2021 by Pogo_ Valor_
Excellent location. Anytime I’ve visited the store my problems have been solved quickly and efficiently.
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December 2021 by Tristan Coia
Representative was very knowledgeable and took care of me quickly
