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September 2023 by Holly Turkovich
Always professional service. Have dealt here for years and will continue to do so! Fantastic quality
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July 2023 by ts_kids
I made an appointment to have 4 tires put on at 1pm. At 3 p.m., they were still working on it. It shouldn't take 2+ hours to put on 4 tires. A few people even came in after me and were done faster. They finally got done at 3:25 pm.The waiting room is also dirty, and the chairs are pretty uncomfortable to sit in for 3 hours.I would not recommend this place to anyone.
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June 2023 by Heather Chase
So I scheduled an appointment with them to get some tires mounted and balance. I also wanted an alignment, I was given a quote of 160.00 dollars for everything. When I took the car in they proceed to tell me my lower ball joints were bad so they couldn’t do the alignment. So I asked them to just mound and balance the tires. When it was check out time my bill was 191.09. I asked about the charges but got no answers. They charged me 31.80 for valve stems which didn’t need changed and weren’t changed. I know they weren’t changed cause I marked them with white out inside the caps before I visited the store.They also charged me 20.00 dollars for a tpms reset which they didn’t do cause I let air out off the rear tire and it was saying it was the front tire. So now my tpms sensors are reading on the wrong tires. I was also told that Mount and balance was 150.00 but yet you can do a mount balance and alignment for 160.00? I was refunded 81.41 which was the right thing to do and that’s the only reason I gave one star! If you use them for anything make sure to watch out for these tricks to get you for extra money! I will never use them for anything else nor will I recommend them to anyone! Stay away from the business!
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May 2023 by Melanie Haught
I want to give a big Thank You to the crew at the Bridgeport WV location for going above & beyond for getting my car fixed in a expedient manner so I could drive safely to Florida today.
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April 2023 by Destiny Asche
I’ve had three separate tires taken there for leaks which I have been told were repaired. All three of them still leak air.
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April 2023 by Jack Owen
Called a few places to get an alignment done on my car. Glotfelty was able to get me in on Thursday. Every place else was a week or two out, or I could come and wait. Took about 35 mins to get done and was a good price. 100% satisfied.
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April 2023 by Shawn Jacobs
Dirty waiting room, took hours to get 4 tires put on my company truck, didn't put the spare tire back up under the truck after installing the new tires, rude rep up front. Not a tactful or professional place of business.
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November 2022 by Bryan Scott
5 stars for the quality of work and 1 star for the respect for customers' time. This is the only shop that seems capable of touching my tires or alignment and it rides like new. But every visit is an all-day experience and listening to others in the waiting room, wait time is a top complaint. As just one instance, had a 2pm appointment. After 1.5 hours, asked for a status and was told there were still 4 in queue in front of me and it would be another hour before they'd start. As I continued to wait outside, watched new customers show up and their vehicles were promptly taken in to be worked. I took 2 hours vacation from my job to have it wasted while my truck sat where I parked it. I guess appointments are just an invitation to the back of the line. No other shop has my trust in their work like Glotfelty, but might be time to keep looking.
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November 2022 by Harry Cancelmi
Always have had good experience with a couple of different cars. Saved me a $1,000+ after an exorbitant dealer estimate on malfunctioning warning lights Told me if the job was beyond scope of their service. Recommended. Easy in and out for regular maintenance.
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November 2022 by Scott Carder
Excelle and friendly service and friendly people with fair prices. Talk to Terry hes da man
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September 2022 by Josh Wright
Had an issue with my michelin tires wearing out at 24000 miles.Got a case number from michelin and glotfelty was nearest dealer to look at tire wear. Noone seemed interested in helping . One guy came out and looked at them . Was told it was a waste of time and the tires was still good. Called Michelin and was redirected to Appalachian Tire who measured the tread to find the tires were 3/32 and need replaced . They jumped right into it and took care of the warranty which was on all 4 tires. I recommend Michelin but not Glotfelty tire center
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September 2022 by Frank Linger
Told me to come in after noon would be best time. Told me it would be 3 hours to wait. Wish I would have dropped off vehicle. This place is very busy!
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July 2022 by Jason Workman
The last two times I’ve had my oil changed in my work truck it’s been a complete headache. The first time they forgot to put my oil cap on so the engine leaked a quart of oil out onto my exhaust manifold. The second time which was Friday, July 8 2022, I was there 3 hours for a scheduled oil change and tire rotation appointment. After it was completed, I opened my hood to check my engine oil level and fill cap. Cap was there but my oil level was a quart low. I asked how many quarts was put back in, they said 6 and my engine holds 7. They didn’t reset my oil life indicator or put a oil change sticker on my windshield. My wheels where very dirty with no handprints on them. So it’s very unlikely they rotated my tires. I will discourage anyone from using there services anymore. If you do use them, I would double check everything they touch!!! Also while waiting in the very dirty waiting room I watched two mice run out of the childrens play section and go behind a book shelf. I told the people at the front desk they had a mouse problem. They just said, they needed to get that taken care of. I felt like they where already aware of this issue and haven’t done anything about it.
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June 2022 by Stephen Matheny
My experience was very good they were very couterous and professional.
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May 2022 by Andrew Smallwood
First one in the waiting room at 7:30 am to get a tire patched. Watched about 10 people come and go in that time. Went up at 11 am to ask for an update and he said it’s been ready for a while. Do you guys not let customers know when they’re vehicles are ready???? Was sitting in the waiting room the entire time and not one person came back and called me. If you didn’t get a phone number from them chances are they’re there waiting on it. Thanks for wasting my entire morning for a $20 tire patch that took three and a half hours.Response to owner: I can assure you, if I feel like having my time wasted again, I’ll be back ; )
