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November 2023 by Lori Sanders
Took my Forester in for an inspection this morning and to get a burned out headlight fixed. Excellent communication about what needed done and cost. In and out quickly. I’ve been using this service department almost 4 years and have always been pleased. Clean waiting area with drinks and snacks too which is a very nice touch.
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November 2023 by Holly S.
Buyers Beware - Went in for a simple Oil change which cost $89 and they told me I needed a cabin filter, never mentioned the price to me. When checking out they charged $30 for the cabin filter and $24 to install it - WOW ! Service man at the checkout desk was super rude ! I had a coupon but because I did not present it up front when I arrived he would not honor it, showing me a small very low to the ground sign saying must present coupons on arrival. Simple oil change should not be so frustrating - Buyers BEWARE !
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October 2023 by Ray Watts
Everyone that we came in contact with at the dealership has been kind and helpful. If they couldn’t help us personally, they connected us with someone who could. This is a busy dealership so that’s is surprising. The sales team was motivated to help but it never felt pushy. We were impressed that our sales person April took us to the service side and showed us around. We never experienced that before at other dealerships. We had a good experience. We hope the future interactions will be just as good.
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October 2023 by James Swiger
I bought a new Hyundai Palisade Calligraphy last week at Jenkins Hyundai / Subaru in Bridgeport, WV. Roderick Swiger (no relation) was the sales agent. He was very professional and knowledgeable about the vehicle. He was very patient and helpful. He did not try to use high pressure sales tactics as you find at other dealerships. I highly recommend Jenkins Hyundai / Subaru to anyone looking to purchase a new vehicle and ask for Roderick. Both brands of cars offer great amenities for the cost, making Hyundai and Subaru a great value! The Jenkins Family has a great reputation within the region, and they give back to the community.
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October 2023 by Terry Cooper
Everything from looking to purchase was flawless. Everybody was super nice to work with and I can say I will be buying from now on at Jenkins. Joey T was very cool to work with and offered a no pressure situation. The atmosphere is one of the best at any dealer I've ever seen.
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September 2023 by Billy Gorth
I drove 4 and a half hours to get my new Subaru from these great people. They answered me promptly and gave me an AWESOME deal. I definitely recommend them all the way.
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September 2023 by Brandon Bailey
Great place friendly sales staff and huge selection of Subarus to choose from and great deals on new or pre owned autos! My salesmen Shawn and Ryan are awesome and always made sure to take care of me on any vehicle I was interested in! Couldn't be happier with this dealership and there drive to help me any way they can. I drive almost 3 hours to get to the dealership but I promise they make it worth your while! A++ Thanks Jenkins Subaru!
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September 2023 by Ronnie Moats
I know most times people bash dealership service departments. But I wanted to say that Jenkins service department is hands down the best one in the Bridgeport/Clarksburg area! Very courteous, quick to respond to your issues, upfront with repairs. You can see why there are so many Subaru’s sold in this region. The other dealerships in this area better take heed!
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September 2023 by Ben L.
Sold me a car with "faulty" breaks. Car had a warranty on it from the dealer. Went in for a state inspection and got rejected because the breaks were bad. I work from home so this car has been driven very rarely. Keep in mind, this is a brand new, off the lot car. Trying to charge $800 for that.Update, breaks aren't faulty! They just wanted more money! Don't go here!
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September 2023 by Courtney Coberly
Corey at Jenkins Subaru was so helpful and kind! He told us all the features between the Ascent and the Forester, we test drove both and decided on the Ascent. He showed us all the trim levels and different benefits, answered our many questions and made the process of purchasing our new Ascent easy and enjoyable! Highly recommend Corey and the entire team at Jenkins Subaru! We will never shop for vehicles anywhere else! Thank you for everything!
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August 2023 by Adam Stuller
Best dealership to buy a car from on-line.They are translucent,honest and will help you out with any thing pertaining to your car buying experience.I wish I would have started talking to Jenkins 1st about buying a car.I dealt with dealerships from Iowa to the east coast searching for the best priced Palisade and all of them made me add aftermarket components or warranties if I was going to buy a palisade from them. Some just came straight out and said there is a $2000.00 market price adjustment ABOVE msrp. Jenkins was the only dealership that were below MSRP. They didn't add any dollar amount to the price. I thought it was to good to be true.Yes, they offered all the warranty details and packages like anytime you buy a new car but they didn't pressure me at all. Treated me like family.In the future I will be contacting them 1st when I decide to buy a new car.Thank you Jenkins!
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August 2023 by Mike Bergen
Rod did a great job with our purchasing experience. He was patient and gave us the time to make our decision on which vehicle best met our needs. Tough decision between Hyundai and Subaru. Both great options. Would highly recommend others to use Jenkins for your next vehicle. Big selection, knowledgeable staff, and competitive prices.
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July 2023 by brian kincaid
I’m 58 years old & have purchased numerous vehicles in my lifetime — I have not had an experience that comes close to the wonderful treatment we received at Jenkins Subaru.Travis Johnson(sales) & Aaron Saymansky(finance & insurance) treated us like platinum — thoroughly explained everything — absolutely no pressure — my wife & I were amazed!!!I received a text from another dealer while we were at Jenkins — the offer was $1700 more for a used Forester Wilderness with 24,000 miles.I went to Jenkins because their price was $2479 less than “local” offers — and Jenkins is only about 30 minutes further away.Thank you Travis — thank you Aaron — and thank you to Jenkins Subaru in Bridgeport WV!!!BTW — I “LOVE” our new Subaru Forester!!!
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July 2023 by xmerciless
I’m not from this state. My battery light has been on and I couldn’t figure out what the issue was. I made an appointment online for the following day. They got me in earlier than my scheduled time and figured out what my issue was. They ordered the part, scheduled my appointment and called me in early to get it fixed! I wish I was from this area to get routine maintenance done on my car here! The staff here are way more friendly than where I bought my car from up North.The waiting area is very nice and large and they have free snacks and beverages for while you wait.
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July 2023 by Trust me, I travel.
I’m not from this state. My battery light has been on and I couldn’t figure out what the issue was. I made an appointment online for the following day. They got me in earlier than my scheduled time and figured out what my issue was. They ordered the part, scheduled my appointment and called me in early to get it fixed! I wish I was from this area to get routine maintenance done on my car here! The staff here are way more friendly than where I bought my car from up North.The waiting area is very nice and large and they have free snacks and beverages for while you wait.
