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November 2023 by Douglas Miley
Dr. Theodore Kress is the best. He took the time to explain everything to me and was very thorough. The Patient Service Coordinator Tessa was also great and very professional.
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November 2023 by Risa A
Dr. Zalar has been the nicest doctor I've seen since I've moved to WV a year ago. The receptionist was so nice when I walked in. The girl who helped me with my glasses was really helpful with pricing. Everyone was just so nice. It was a nice change from other doctor offices.
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October 2023 by Kim Klingensmith
We love going to see Dr Zalar!!! He and the staff are wonderful!!!
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September 2023 by Gary Bowden
Purchased glasses here on a couple of occasions. Very helpful and easy to work with when I've had a problem.
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September 2023 by Kyle Arbogast
Staff is very friendly and always takes great care of my son. Would highly recommend this place.
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July 2023 by Harry C.
I would rate a zero. The misrepresentation, the service and the insulation of their higher management makes resolving problems difficult. I shall never receommend them and regret not having checked their C- Better Business Bureau overall for this company before changing my eye care provider. I shall await to see how my request to their patient relations person to at the Vienna Virginia headquarters responds and, if resolved, will certainly post it.
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May 2023 by Randall Fernandez
Great customer care. Deserae was very patient and helpful and accomplished my specific eyewear request.
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April 2023 by Steve C
The entire staff and Dr.Z have been wonderful and taken care of what we needed along with our exams all went so smoothly!
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March 2023 by Deborah Miller
Love Dr. Zalar , services have always been wonderful, but the automated response system is horrible and does not give sufficient access. We are very rural and the automated answering center is not working properly for your appointments. Very disappointing.
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February 2023 by Sara Zeigler
I had a very easy, enjoyable experience at the Bridgeport location. The front office staff was very kind and professional, and those qualities were also displayed by the medical staff and the very patient employee who helped my 6 year old try on all of the glasses! I would highly recommend Dr. Zalar and the staff at this location.
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February 2023 by Downtime Productions
I used to get such good care from the doctor and staff. Ever since they went to the franchise My Eye Doctor a few years ago, the service has been abysmal. If you go there, be prepared to wait... and wait... and wait... and wait... and wait... and wait... and wait... and wait... and wait. I am definitely never going back there again
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January 2023 by Ashley Selmon
Loved the assistants and love my Doctor always great conversations!!!! The front desk receptionist was a bit snarky but I can chalk that up to maybe having a bad day we all have them.
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January 2023 by Jonathan Holt (scaTT3r)
Christy went WAY above and beyond...great customer service. She ensured my experience was a positive one. ;) Thank you again!
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April 2022 by Michael J Talkington
Every staff member at the Bridgeport, WV location is awesome. They are friendly, know their jobs and answer my questions no matter how stupid they are. I have been going here for a long time and Dr. T Kress is a great Dr. Takes time to explain things to me . The best Eye Doctor I have ever went too.
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March 2022 by Lisa Aube
Every single employee was helpful. Highly recommend Dr. Kress. Their glasses selection is great too!