This Verizon authorized retailer, operated by Wireless Zone®, is known for its friendly and helpful staff who provide excellent customer service. Customers appreciate the patience and politeness of employees, such as Allen, who take the time to ensure understanding without rushing. Charlotte is praised for her respectful and efficient assistance, especially when switching plans or transferring phones, often managing multiple customers at once with ease. Brandon Mayle is recognized for his knowledge and quick service when handling phone upgrades and transfers, even during busy times. The store is well-regarded for its knowledgeable management, offering helpful guidance that surpasses other local options. The store provides a wide range of products, including the latest devices, smartphones, tablets, Verizon home internet, and 5G service, catering to both consumers and businesses. Customers also value that proceeds from purchases support local community efforts. Overall, this Verizon location is highly recommended for its great service, knowledgeable staff, and quality products.
Very helpful team at the store. Really appreciated how they were able to provide customer service and assist in ensuring my new phone was correctly set up.
May 2026
Charlotte Bosley at the Emily Drive Bridgeport store went out of her way to help us!
March 2026
Kind, patient and determined to provide great customer service.
