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February 2024 by Kristi Barrett
Ordered through Amazon but they sent it USPS. It always gets messed up that way. Tried delivering on Sunday, the SAME DRIVER delivered one package but took the other back, then Amazon came and delivered that day. Because of snow and a problematic driveway, carriers just lay my packages off the road. I was sitting at home waiting on this package. Tried calling USPS and Amazon to ask driver to leave it with other package and was told they are closed on Sunday. If they are going to deliver on Sunday for Amazon, then they need to have a phone line open. I've called today and it takes 5-7 mins through automations just to get told lines are busy. They have moved my package to "pick up" and "on hold per customer request" and I have done no such thing!
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November 2023 by Marina Medrano
Hello, I need to know what happened to my package as it was delivered on October 6 but they have not left me anything
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June 2023 by Abigail Mccullough
Been home all day. They didn't even bother knocking on my door or ringing the door bell. Just stuck a note on the door and left. I was sitting 8 feet away I would have heard a knock and so would the dog. Absolutely ridiculous that I now have to get in my car to go get my own package because no way am I going to expect them to get it right a second time.
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October 2022 by Friederike Dohrmann
They lost my Christmas Package from Germany. It had cleared Customs on Dec. 2. and disappeared from then on. 5 Month later it re-appeared. It was insured for $ 500 but no one wants to take Responsibility. Of course all the Contents was spoiled. I want to get paid for the Loss.
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July 2022 by Lyle Seigel
Excellent service, Saturday morning hours, and convenient location off Rt 11 in Bunker Hill, WV!
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September 2021 by Donna Yazbek
Our family has had nothing but great experience with both the carriers and the staff at the Post Office in Bunker Hill. Our carrier is friendly and accommodating whenever we see her, and we've never had an issue with our mail delivery. The staff at the Post Office is also very helpful, wherever I come in to mail packages and letters for both business and personal affairs. Thanks to all of them!
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September 2021 by Matthew Smith
If you are to lazy to try and deliver a certified letter and leave a notice in the mailbox “sorry we missed you” make sure the person doesn’t have a video doorbell. Home all day and no activity on camera of them coming to the door.
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May 2021 by Steve Durning
I’ve never had any issues with the post office myself but I’ve also never experienced such great customer service as I did today when I went to get information and was greeted by a lady named Robin and she was amazing!
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March 2021 by Tammy Farmer
Says delivery attempts 3 times, not true!!! I've been home all week. Now have to travel to pick it up, poor service!
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January 2021 by Manda
Never recieved my package. With being able to track every step. Said it was attempt to delivered. Request upon customer hold at post post office. Mind you never told them to hold it. Called the Lady said oh you'll recieve it the post office driver will be out late today. Still haven't recieved my package. Very disappointed.
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November 2020 by Amanda Zerrlaut
They assume they no where mail goes without reading name n address they also loose packages and their delivery people open packages
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July 2020 by Amanda Wilson
Never recieved my package. With being able to track every step. Said it was attempt to delivered. Request upon customer hold at post post office. Mind you never told them to hold it. Called the Lady said oh you'll recieve it the post office driver will be out late today. Still haven't recieved my package. Very disappointed.
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January 2020 by Danny Gee
I have no knowledge of this branch but can't exit without leaving a review
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December 2019 by Joseph Rich
$500 worth of merchandise missing from this morning when they said they delivered it.
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November 2019 by Katrina H.
I had a simple question. I was notified that my package had been delivered, but I could not find it anywhere. I tried to call for over a half an hour and the line was busy so I drove to the Bunker Hill, WV post office and asked about my package. The staff was very rude. Normally when I receive the notice that my package was delivered, it is at my house. She told me that that wasn't true. I know when I have checked every single time I have received a package, if it says it was delivered, it's there. She was extremely rude and condescending. She told me that it was out for delivery, but that is not what my notification said. She blew it off.
