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February 2024 by SET Maintenance Support
Stood us up after 5 hours, very unprofessional, not even answering the phone. Avoid them
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November 2023 by Misty Perdue
I Will never ever again call A&S towing. I will never use them Not will I ever refer them to anyone I know. The guy that we spoke to try and get us a tow was rude and pretty much told us that we we’re out of luck on getting a tow . We we’re willing to pay and he still wouldn’t tow us. But it’s funny that we found someone in Charleston WV that towed us with no questions asked. So A&S Your service sucks!!! . Never again!!
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April 2023 by Halee Wildman
This company knowingly withheld prescription narcotics after towing from a car wreck. Passenger involved in the wreck had all proper records to prove medication was their own. Company had no authority to do so. After 24 hours and getting the State Police involved they finally turned over the harbored medication. Unsure why the felt the need to do this.. Would NOT recommend this company for any type of services.Service: Car towing
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March 2023 by Crystal Miller
Asked them today to tow a vehicle at 10:30am and now it is 4:11pm and they never came to tow the vehicle and apparently turned off their phone which should have been a 24/7 service line. Most unprofessional towing service I have ever dealt with.
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February 2023 by Charlie Samms
Place was awesome and very understanding, I ran out of gas on the interstate and they only charged me for the price of gas. Took time out of their day, even on Super Bowl Sunday! Very helpful and fast. Highly recommend!!
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February 2023 by Jerraca Hernandez
Highly disappointed in this company. They towed my car off the highway, dropped me off at the enterprise in town and just took my car. I asked it to go to a mechanic close by and they took it to an impound over 11miles away with no contact info given. Then charged me $204 to get it back and towed(by a different company) to the original mechanic. If I could give negative stars, I would give -5. Wouldn't let my worst enemy use them and go through the drama I had to.Service: Special vehicle towing
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December 2022 by Rebecca Pointet
Fair price and prompt service. We called around and tried using roadside assistance from other providers - but it was A & S recovery which brought us to the nearby mechanic and we were back on the road within the hour. If only we had called them first.Service: Car towing
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October 2022 by matthew
waste of time. Our truck was stuck, and they first sent the wrong size tow truck. even though they were told the size of the vehicle. then when it came time to send another, they kept moving the eta around from 30 minutes to an hour then 2 hours. they showed up after 3 hours. we were over charged, which probably includes the fee for wrong truck they sent. we can't be sure since they refused to provide an invoice. suggest calling hillbilly towing.
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October 2022 by Cassie Hyre
I got back from Clarksburg from hanging out with family and realized I had locked my keys in my car at the Burnsville park and ride. After 2 hours of waiting and after the ETA, no one showed up. No one answered ANY of my calls, or the insurances calls.Service: Car lockouts
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October 2022 by Amber Hyre
Worst company ever. Went through insurance to get my daughters keys out of her car. Called to touch base with them and they said give them 30 minutes they would call us back. They never did and they never showed up. Tried calling multiple times and so did my insurance company and no answer. Wast of time! Don’t call them because they don’t care.
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October 2022 by Seth Price
The driver arrived a couple hours later than originally stated, but once here, he did an excellent job and he did it quickly.
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July 2022 by Jeremy Gray
Useless they never showed after wait for an hour dont waste your timeService: Car towing
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April 2022 by tim shackelford
They are a joke I called I think his name was John not sure. He would not just come fix the tire he had to replace it. Said let him see if he had one. OK I said call me back. Well an hour later not only had he not call me back he had shut his phone off . So the search was on for some other place got ahold of Zack at Zacks Towing And Recovery he got in his personal vehicle on a Sunday morning 6 am drove an hour to my location and fixed my tire and then didn't wanna actually charge me but he was compensated and tipped so never call the guys at A&S they would rather sleep
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April 2022 by ISLAM I
UnresponsiveMy driver waited 24 hrsThey never arrived for helpI called more than 10 times
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February 2021 by Prokop Foitik
These guys done a great job in timely manner and great price .... highly recommend
