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April 2024 by Mbl L
If I could give the RoseTree a lower rating than one star, I would! I'll start with the only thing positive I can say and that was when I had an initial walk through the Bridal department there was someone on staff who was generally kind. However, my return visit was terrible! First, I called to make an appointment to try on dresses and was told that someone would have to call me back . They never did. Instead, I went back specifically to look at some dresses that had really held my attention. I wandered around this bridal section for 20 minutes and no one even came out to speak with me, although several employees walked right past me. I finally approached someone at the sales counter to ask questions. Even a really simple question like "who is the designer of this dress?"The store cuts the tags out of their bridal dresses so that you cannot see what designer it is and then they won't tell you who it is. When I asked they told me it was a store brand and they could only look it up in their system. As I tried to explain that I really liked the dress and wanted to try it on, a very tall, thin. blonde lady began speaking over me and would not even let me finish my sentence. She told me that if I liked the dress I would have to imagine it on myself! She went on to say that when I bought it they would measure me and it would be custom-made to my fit. What bride is going to pretend how a dress willlook on her then order it? Also, it's not custom made, it's made to the closest size of your measurements so you're still going to have to have alterations. I stood there. shocked because a lady was speaking down to me for wanting to actually try on a dress and then, when that couldn't happen, to just know who made it. If you happen to be a plus size bride, do not darken the door of this place. While they do have some sample sizes you can try on, most of them are still relatively small.All of this tells me that they really don't want a larger size clientele.Later that week I worked at a conference with a large attendance. I shared this story with them. The moment I said RoseTree they all made faces and said things like "oh it's terrible there". They aren't wrong.Overall rating: ZERO! Save yourself a wasted trip and skip this place.
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April 2024 by lexi angell
THE PEOPLE THAT WORK HERE ARE RUDE. DON’T EXPECT TO COME IN AND GET A HELPFUL CREW. My 4 friends and i went dress shopping. Kim was helping us find dresses but she very rude. My friend told me to get a dress that she liked while she was in the fitting room Kim told me that “she can pick it out herself if she really wanted it”. she also didn’t let one of my friends retry a dress on to show to her mother what it looked and Kim said no because she JUST hung it up.
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March 2024 by Lisa Malone
Wonderful experience! Everyone was so helpful and very nice. My daughter was nervous and they were very patient with her! She picked a beautiful dress for a fantastic price ? I wish I could give more than 5 stars!!!! Thank you all for helping to make sure she has a beautiful dress for her junior prom!!
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March 2024 by Devon Cook
!!NO DADS ALLOWED!! This place does not even deserve one star. My husband was so excited to take my daughter to try on a few prom dresses. When they arrived they were told no “Men” were allowed in the area where all the formal dresses are. And then proceeded to treat my husband like some type of criminal that was there trying to look at little girls. They were only customers in the place!!! After trying on one dress the older lady was rude and rushed my daughter through the process. This was supposed to be such a great day for my daughter and her daddy. Only to be ruined with their horrible customer service.After reading the other reviews on here I am assuming this “older lady” is the owner because she is definitely not paying attention to what her customers are saying. There are far too many formal dress shops in this area to ever shop with the Rose Tree Boutique again. I am only upset that I spent $700 on a Homecoming dress there last year. I will tell all of my friends and family to NEVER shop with the Rose Tree again. You are not doing your customers a favor by being in business, that’s not customer service.
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March 2024 by Leah Hayden
Beautiful dresses, good prices too
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March 2024 by Josalyne Kayla Osborne
I would never recommend anyone shopping for a wedding dress to go here. If I could give them zero stars I would, because after yesterday I truly don’t even want to give them one.. This was the first place I had on my list and even told them I had never tried on wedding dresses before. The lady that helped us was dismissive, rude, discriminatory about my size and rushed me through my entire appointment. I asked for helping getting one dress on. She attempted to help me by putting it over my head. The dress got bunched up around my bust area and I told her it was caught on my bra. She proceeded to rip the dress off my body back over my head and said “this isn’t going to work I don’t know why you picked this”. She made several comments about my body and refused to let me know what could be ordered in my size. She pointed me to two racks in the back and told me that was my best option if I wanted to get a dress from them. Even if I would have found the perfect dress there, I would not have bought it I would have rather paid double somewhere else just to make sure this store did not get my business. I left feeling so defeated on a day that should’ve made me feel anything but.
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March 2024 by Chris Barton
We scheduled a bridal appointment for my best friend. This was the first place we scheduled and were so excited to start the process of dress shopping. The associate that helped us was dismissive, rude, discriminatory about size, made several comments about how we need to rush because apparently 8 months isn’t enough time to find a dress and have any altered. At one point literally told us we could only shop one rack of dresses because nothing else would “work for her body type.” Even if we would have found the perfect dress there, we would have paid double somewhere else just to make sure this store did not get the sale. This experience is supposed to be magical for a bride and she felt pissed off and deflated leaving. I would absolutely warn any bride over a size 8 to not even step in as they will do nothing but ruin what should be such a special day.
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December 2023 by M Janson
Just randomly called them for a bridal appointment and they got me in. An amazing selection and the staff was so friendly. I'd recommend them to anyone.
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November 2023 by Brandy Coyle
Rude associates and would give no stars if google allowed it. Would highly recommend not going here as they pressure you, rush you and make rude comments. I felt the associate only cared about selling any dress she could and get me out the door so she could make her commission. Finding your wedding dress is suppose to be a happy experience and she ruins the entire appointment w/ the I’m better than you attitude. While I may have found my dress the other two ladies w/ me will soon be looking for a wedding dress and a MOG dress and after seeing the customer service here said they would never go back as they were more upset w/ the experience than I was.
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November 2023 by Alexis Nicole
I would not recommend this shop at all if you’re looking to buy a wedding dress. I was only allowed to try on 3 dresses and I had no assistance at looking at anything. They didn’t seem very interested in selling anything to me. They were also very rude to my one year old son telling him that I couldn’t try on dresses until he sat still and that he needed to not touch any of the racks when he wasn’t even remotely near them. Just very poor attitude from the staff and I wont be back.
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November 2023 by NeNe Layne
We were down to the last minute to find a dress. The employees were nice and friendly. They helped us with our search and found the one. I will recommend this business to family and friends. Thank you so much!!
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October 2023 by Pam Hay
Prom, homecoming, HOCO, dances, formal, special occasions, bridal, (appointment necessary) sportswear, mother of the bride, mother of the groom, new years, pageant attire. Hours subject to change, check Facebook!
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October 2023 by Emma Simpkins
I would never recommend this place to anyone ever. I bought my wedding dress from here but when i had the appointment to choose a dress the lady was very rude the whole time and she wouldn't let me try on any dresses I liked. She told me I coukd pick 3 from the racks and had to pick from those. Every time I put a dress on I felt very rushed and very judged. She made very rude comments when dresses didn't fit or didn't look how I wanted either. She tried to push me into buying a dress I had stated many times I hated. When I finally did choose my dress I wasn't allowed to touch or even look at any of the veils. The lady brought me 2 and I chose from those. The alterations were terrible as well. They overbooked their alterations so for the first pinning one I was rushed so much that the lady forgot to measure for certain pieces but didn't let me know this u til 2 days before I was supposed to pick up my dress. I was also told they didn't want to take any material off of thr bust of my dress because they personally thought it would take away from the look even though the extra material made my dress not fit properly. After the 2nd try on alteration appointment the lady had messed it up yet again and todsy on my final fitting whwre I took it home my dress was still very ill fitting in the bust especially since instead of taking away fabric they added 2 very thick pads making thr bust look lopsided and fake. Needless to say I will not be back here ever again and now because of them I must take my dress to another seamstress 2 weeks before my wedding date. The older lady was also rude to us on every single appointment. My advice is to not waste your time here especially for anything bridal.
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September 2023 by Brad Garner
They definitely have some really nice stuff. You can find about anything you need there where it comes to anything about dresses and they also sell clothes and accessories there too. My wife and both of our daughters love going to this store! If you have never been you should give them a try!
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September 2023 by Rhonda Barrett
Don’t shop here unless you enjoy being judged by your looks. My oldest daughter, a good friend, and I stopped into this shop to get ideas for my 39 yo daughter’s wedding, and, no matter what price they offer on the dress of her dreams if it was there, we will never come back! After looking at the homecoming, prom, and bridesmaids dresses, we wanted to look at the wedding dresses for ideas of what my daughter likes as she doesn’t wear dresses. We were told point blank by an older woman, “You can’t go in there. We’re short handed.” I asked, “Not even to look?” “No” was the reply and my daughter said to me, “They’ve lost my business forever.” The woman then tried to get my daughter to fill a customer call back card, which my daughter just handed back to her. I pointed to a dress we could see that my daughter might like. She said she liked it, but that she wouldn’t even come back as the treatment we received was based on her judging a book by its cover. I’d give it a 0 if I could.
