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December 2023 by Linda Ezolt
I recently came back to Boost. I met with Bobbi and she answered my questions quickly. She had my phone set up and me out the door in no time. If you are joining the Boost family, I highly recommend meeting with Bobbi at the Charles Town Boost store at 82 Somerset Blvd.
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November 2023 by Elsie Ohnmiess
Came into the store today to get a new phone and service. I was greeted with the sweetest lady, Bobbi. She took her time giving me choices on a new device and plan. Thank you so much Bobbi!
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February 2023 by Cathy Rose
Vaughn took care of my phones needs quickly. He was polite and explained everything.
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January 2023 by Mary Banks
My husband and I, both love Boost Mobile store,here in Charles Town WV; even when they were located in Ranson,WV. We've been doing business with them for many years, plus we can get prepaid internet through them. All the staff there are great, whoever we deal with. Very helpful over the phone and in person. I highly recommend them.
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January 2023 by Richard Moore
Everything in the store is way over priced you can go to Walmart and get the same device for way less they have a iphone se for $400 you can get the same phone at Walmart for $150 or $200 doesn't make any sense!!! But the lady working there was very nice very friendly and helpful just the prices are way to high considering I can go across the road and save $200!!
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April 2022 by Laura Hines
Cant understand as long as i had this phone and only payed 37dollars now 42dollars because of insurance did i have insurance at 37dollars?
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March 2022 by James Cornwell
Came in today and needed a new phone. Bobbi was informed and nice. Helped me get the best phone for my money. Thanks again!
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February 2022 by Bruce Hall
Came in today with troubles with my phone. As always Bobbi and Madi were able to set my phone back up. Always a pleasure working with these ladies.
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February 2022 by Homero Laguna
Madison helped me with my phone. She was wonderful and amazing!
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January 2022 by Hailey H
Came in yesterday at 4p.m to switch services….lady told us that the phones wouldn’t take the SIM cards…. We went to a boost in martinsburg and they were able to switch over services just fine… just lazy employees don’t want any business I guess.
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January 2022 by Dee Tinnermcc
I visited this store on 12/6/21 and Bobbi was very helpful with helping me select a new phone and putting my contacts on my new phone. She answered questions and very pleasant. Thanks Bobbi for your help.
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October 2021 by Ashley Wilhelm
Bobbie Madi were great service I was so please and happy with the service very friendly and helpful thanks guys
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October 2021 by Nzuri Malkia
I had switched to T-Mobile because of the dissatisfaction the store and customer service provides. My phone was destroyed. I went to this store. They said that I must upgrade to 5G and pay extra on the plan that I am on. I explained that I just paid the bill for the month and at least let me carry out this plan this month first since I already paid. When I called customer service, I stressed to the female that I did not want to change plans. She kept repeating a script that stated that I agreed to an upgraded plan. I told her that I wanted the same plan that I was already on. She said that is what she is doing. She lied. The plan was switched. All this because I needed a brand new phone. I am a satisfied customer with T-Mobile so far. The coverage is better and I enjoy my phone. I did get the 5G with T-Mobile for a great deal. There were no pressure and dishonesty with T-Mobile.
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October 2021 by Sascha Maria
Austin helped us so much. He is a nice and respectful young man. I appreciate his assistance.
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October 2021 by Kathy Titus
Bobbi is the best she is very kind and very patient she's great at her job give her a raise
