“Good experience signing up and very easy. Everyone I’ve spoken to is friendly. Unit was clean - had some dings in walls, but that’s expected.
Only issue I had is when they send you the text that gives you your access code to gate, It’s not correct. You don’t input the zero and it’s missing two special characters you need at the pad. It would be helpful if there was a sign on the pad that told you what all you had to hit. So I got there early on my first day of moving in and couldn’t get in. I had to wait until someone was in the office. It wasted a couple hours of my time. Not a big deal, but should be corrected and send the code exactly as it needs to be entered. I even looked on their website to see if it said how it had to be entered and could find nothing.
Anyway, it is a nice storage place overall.”
“You’re my little vintage camper that I drove 2000 miles from New Mexico to the northern Virginia/West Virginia area In November 2024. As it happened, I did not end up storing with these Good folks, but they were so so helpful and kind! Absolutely would rent from them in the future! ??????”
“I always have an easy and friendly experience when paying my monthly fee. I have never had any issues or problems dealing with the wonderful woman working inside.”
“ON SATURDAY APRIL 5TH I NEEDED A STORAGE UNIT AND SOMEONE SUGGESTED YOUR. I AM VERY HAPPY I FOLLOWED THEIR ADVICE. THE UNIT WAS JUST WHAT I NEEDED. WELL LITE, EASILY ACCESSIBLE AND VERY CLEAN.
THE PERSON WHO HELPED ME, KENYA, WAS VERY KNOWLEDGABLE AND ANSWERED MY QUESTIONS WITHOUT HESITATION. WE DISCUSSED MY NEEDS AND I WAS PROMPTLY SHOWN A UNIT. SHE PATIENTLY WAITING FOR ME TO DECIDE IF IT WAS THE PROPER FIT. I FELT SHE WANTED ME TO BE COMFORTABLE WITH MY CHOICE.
(I WISH THAT MORE PEOPLE IN THE WORK FORCE TODAY TOOK HALF AS MUCH INTEREST IN SATISFYING THEIR CUSTOMERS AS SHE DOES.)
THANK YOU VERY MUCH.”
“Excellent! Ty was great to work with - I’ve used several storage facilities over many years. Heritage is the best - storage unit and lot is very clean and location is convenient to major roads. This is a AAA+++ business!!!”
“This is the second time I've used this facility. This time, I needed a storage unit and a place to park my travel trailer while i was transitioning a move. The unit i purchased was a 10x30. The price was reasonable and the unit was clean. What separates them from others is the super friendly and knowledgeable staff. I would definitely use them again.”
9AM - 11PM
353 Sandpiper Ln, Shepherdstown
Self Storage
“The sandpiper storage team has a very easy and convenient facility. Their rates are reasonable compared to other storage unit facilities in the shepherdstown area. Prompt, courteous, and professional.”
“Super convenient. Friendly staff. Easy in-and-out. Extremely well-maintained. And the best prices in the area. What more could you ask for? Would highly recommend!”
“Great facility, well maintained and very easy to access. I rented an outdoor space and never had any issues with storage. Great price for the space and security that they provide.”