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March 2024 by Amanda Courtney
Both of our drinks were made incorrectly. My drink that comes with whipped cream did not have whipped cream. Both drinks tasted like they were old. 3 employees standing and only 1 (young gentleman) actually sping anything.
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February 2024 by brandel kelsey
My favorite Starbucks in the area. Wish they were open later than 6
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December 2023 by Tori Jones (trjxoxo)
I’m upset that you can’t order from the app other than that nothing bad to say about that but everything else is amazing when you enter the store through that way they might say hello when they’re not too busy rather go to that one
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August 2023 by Jess Stevens
Everytime I have come here (Starbucks in Martin's, Charlestown) I get extremely watered down drinks. The strawberry refresher I ordered looked and tasted like slightly pink water.
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August 2023 by Melanie Manuel
If you purchase a Frappuccino taste it before leaving the store. I started coming to the martins Starbucks because the Charles town Starbucks always screws up your drinks, they forget key ingredients like the sweetener. I got a Frappuccino today from martins get home, taste the drink and it’s disgusting. No sweetener. I’m sorry when you pay 7.00 for a drink this shouldn’t happen. This is just the final straw with me and Starbucks. Im going to use all points and be done with Starbucks for good. I was buying Starbucks every day for my coworker and I. They will not get another dime from me. I was spending roughly 300 a month at Starbucks but not anymore. I’m done wasting my money on subpar overpriced drinks.
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July 2023 by Jess Branson
Everytime I have come here (Starbucks in Martin's, Charlestown) I get extremely watered down drinks. The strawberry refresher I ordered looked and tasted like slightly pink water.
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April 2023 by Tristen Baker
Love their double chocolate chip frappe get it everytime and it is always great.
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March 2023 by Nichole LaCasse
Espresso Machine was broken and I wasn’t told until after I ordered my drink…. I wouldn’t have even stopped
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February 2023 by David Badinger
Friendly service good hot chocolate.
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August 2022 by Jane Doh
friendly, but always short staff and have to wait 15-20 mins than the coffee taste off. when there not short staff, its fabulous. If you only see two people behind the counter and its morning time and there is a few people waiting for coffee don't waste your time. I don't blame the staff it's not their fault, there working hard, and I feel bad for them. They need to hire more people or have back up plans when they are short. I like the Starbucks on Somerset Rd, the coffee taste doesn't change based on staff shortage
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August 2022 by Jessie Jackson
After you take all the ice out of your venti latte you’re lucky to have an extra small drink. I guess my fault for not asking for light ice. Shouldn’t have to when you pay 7.50 for a drink
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August 2022 by Chris Trethewey
This is a convenient Starbucks located inside Martin’s grocery store. The staff is friendly, and the service is fast. This location also has a very spacious sitting area, which is a bonus. I ordered a black hot Americano. It really was good. I definitely recommend stopping here for a drink.
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March 2022 by Shirley Baker
Drive thru, recommend ice mocha coffee ☕ & special iced tea
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January 2022 by Tilly Lo
It's 4:45 Saturday and they are closed ?. The Starbucks across the street didn't have any WV Been There Mugs. This one does!!! But but but they were closed. I already have 1 to collect and want to get another to use. I decided to check Martin's Customer Service, and Yes YES YES!!! He was able to ring it up!! Woohoo!! Thank you!!! Now, I'm heading up extra happy!!
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January 2022 by Jewels 777
Staff is friendly, great location. I don't do Starbucks especially when I found out they put the same poison in it as Cigarettes yes CIGARETTES to get you addicted. Hey everyone eats their own. Enjoy
