AAA - American Towing, LLC
TowingHours:
1327 Hansford St, Charleston WV 25301 Hours
About AAA - American Towing, LLC
AAA - American Towing, LLC is a reliable and affordable towing company known for fast and efficient service. Customers often praise the company for quick response times, with arrivals sometimes earlier than expected, such as within 20 minutes or around 10 minutes after a call. The staff, including drivers like Dusty, Rick, and James, are described as helpful, friendly, and transparent, providing good customer service and making efforts to assist customers in stressful situations. The company has experience handling a variety of needs, from towing vehicles across distances to quickly diagnosing mechanical issues. Some customers have received services at no extra charge or at a reasonable price, such as a tow from Charleston to Chelyan for $95. The staff at Hansford and other locations are praised for their helpfulness and transparency. While some wait times may be longer due to high call volume, overall, the company is appreciated for its speed, professionalism, and honest service. Many customers recommend AAA - American Towing, LLC for their affordability, reliability, and caring attitude during emergencies.
Most Recent Reviews
August 2025
I can’t say enough good things about this company. They were the most affordable and reliable .. by a lot! They initially told me they’d arrive within 30-40 mins. They arrived within 20 minutes. To top it off, Jeremy had great customer service!
Definitely recommend.
August 2025
Good and fast service 👌🏼 Jeremy was so much help
September 2024
Mechanic showed up to check out my freightliner in half the time the dispatcher told me, much quicker than most companies. Quickly diagnosed the problem and got a substitute truck headed my way, no complaints. I've waited far longer with other companies in the past
More Comments(31)
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