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February 2024 by Leighann Stone
Cody was very helpful and professional
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February 2024 by Tammy Bailey
Super helpful . Upgraded me and my son’s phone for a lot less than I thought possible . Didn’t hurt that the guy helping us was easy to look at too . ?
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February 2024 by Angela Dawn
LOVE dealing with this store.. best att store in the area... the experience was fast and easy .. Dustin is a great manager and the store is very welcoming and service was amazing ? ?Loving my upgrade thank you!
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February 2024 by Steve
Excellent cx service experience
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January 2024 by alex smith
Worst phone company ever. I’ve had an iPhone 15 pro that was blacklisted because I reported my iPhone 14 Pro stolen. 2 months later, it’s too late to claim insurance on the iPhone 14 Pro and the iPhone 15 pro is blacklisted. Awesome AT&T. Charging me $150 a month for a stolen phone I can’t make a claim for and an iPhone 15 pro that doesn’t work! Now they won’t send me back the iPhone 12 Pro I traded in for the iPhone 15. Stole my phone and told me to turn in my iPhone 15 lol
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August 2023 by Dorie Workman
Great service from Brittany. Very courteous, knowledgeable, and went the extra mile setting up my I- phone and watch.
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November 2022 by Chris_Cadle
AT&T has always treated me right. And Scott Goodson is the man! He really goes the extra mile to make sure your satisfied.
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September 2022 by Tara Long
I usually dread purchasing a new phone because of the amount of time that it takes. The waiting time at this store was short, he was very informative about the product and promotions going on at this time. Best of all the amount of time that the purchase had taken was very reasonable. I bought a I phone 14 pro max for only 2$ a month/1year after the promotion!!
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May 2022 by Christopher Williams
Best cellphone store in the area Scott is the best at helping you truly explains everything and is real honest and goes out of his way to help people he even stayed over after close To make sure me and my wife got our phones activated
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April 2022 by Summer Scantlin
Our representative was Amy. She answered our questions quickly and efficiently. She made our visit very easy and smooth. Some of the computer tablets seemed to be having issues. Everyone seemed nice!
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April 2022 by Austin Emmons
Stopped in on vacation and needed a phone Tyler and Scott were friendly and hooked me up with a great deal on a phone and case. Great service!!
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February 2022 by Franklin Napier
Amy is very knowledgeable about her job and a wonderful person to interact with. She treats you like a person and listens to any problems you may have.
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October 2021 by Amanda Smalley
Refused to return accessories purchased from another one of their other stores stating that they're unable to do so even though their abilities in Opus allows them to do everything that a corporate store can do. Luckily Mccorkle's store is going to take the time and try to help. Seems like the manager and employees just didn't want to do their jobs sadly.
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October 2021 by Matthew Fioramonti
Laura and Any were very helpful and I will definitely be coming back if I need any help with my phone!
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September 2021 by Kaelyn Pennington
After having a terrible experience at the South Charleston store; Amy, Paige, and Laura at the Cross Lanes store helped to make it 100x better! They were knowledgeable with any questions or concerns that I had and explained everything to me! Amy assisted me in purchasing my new iPhone 12 Pro Max and getting my nephew switched over to my old XR! Even though I live in South Charleston, I will be driving to the Cross Lanes store from here on due to how wonderful my experience was! Buying a new phone is stressful enough and after having bad customer service at the South Charleston store, it was a huge sigh of relief to be treated with kindness!!!