Avis Car Rental
Car RentalHours:
170 Airport Rd, Charleston WV 25311 Hours
About Avis Car Rental
Avis Car Rental in Charleston offers a mix of experiences for customers. While the app for renting vehicles can be unreliable, the service at the Yeager Airport location stands out. Customers have praised the exceptional customer service, particularly from a rental sales agent who demonstrated honesty and integrity by safely returning lost valuables. Many customers found the staff to be top-notch, especially compared to other Avis locations, which have left some travelers feeling disappointed. The car selection, including models like the Nissan Versa, has been satisfactory, driving well for renters. Overall, Avis Car Rental in Charleston is recognized for its excellent customer service, making the rental process quick and easy, encouraging customers to choose Avis for their future rental needs.
Most Recent Reviews
June 2025
Sherry assisted me today at this location and she was extremely helpful. There was a slight misunderstanding on my end and she provided exceptional customer service and a quick resolution. I highly recommend their services.
June 2025
There should be a better way. Tried my app to rent from airport. Wouldn't work. Got to retal place. I was thinking $30 less than quote. Turned in early w full tank gas. No discounts. But, if you gotta there they are w rentals.
December 2024
They didn't have a car when I was in town, but the staff was very helpful.
More Comments(95)
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