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December 2023 by Papa Axl
This place is horrible... The pharmacy staff are rude and very disorganized.I moved all my prescriptions to Kroger, and they know how to treat people right. The heavy-set, with glasses, blonde Pharmacist is a very hostile person. I can't believe she works there, how unprofessional can you be?If I could, I'd give no stars.
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November 2023 by Kelsi Belcher
I never ever leave bad reviews but I just have to speak on Selena. She closed the store today. Let me preface by saying last week I went in and got a passport picture taken and it took less than 5 minute and the girl that helped me was so kind and helpful. I really appreciate her. Unfortunately there was a mix up with my passport so I have to drive to DC in the morning to get an extremely expedited passport and as I’m packing up I cannot find my picture. I rush to CVS and get there 10 min before closing. I walked in and politely asked if she could please do me a favor and take my picture. I was not trying to hold her up. I saw how quickly the other girl did my picture and I just needed it for my trip to DC. Selena already had the drawer in her hand at 8:50pm and said she didn’t have time because they needed to do their closing duties. I know you’re not supposed to pull the drawer until the doors are locked at 9pm and I didn’t need attitude. I am the easiest customer to please and I would’ve been so thankful if she would’ve taken my picture. She has no idea how much stress that would’ve relieved and instead she was mean and cold from the beginning. I am super disappointed in how unprofessional Selena was and the way she treated her customers. Pulling the drawer and refusing sales and service before close cannot be protocol.
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November 2023 by Nicole Shaffer
0/10. Never has medication ready, constantly having to wait 1 hr+ when medications were called in hours prior. Unprofessional.
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September 2023 by Jacob Carroll
It was a nice little store. Smaller than I expected inside. The place is very well kept. It did however seem like there was an incredibly long wait for the pharmacy. Both inside and out. The cashier was incredibly friendly.
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July 2023 by John B. Counts (JB)
Quick run through drive thru on this visit. No line, quick & courteous svc.
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July 2023 by John Counts
Quick run through drive thru on this visit. No line, quick & courteous svc.
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June 2023 by Anne Matics
We waited in the drive thru lane for 15-20 min. When we pulled up to the window they rudely pulled down the security window. This was for a RX sent there from med express since our local pharmacy was closed. This med was for an allergic reaction. It would have been nice if the had come out to tell people in line that they wouldn’t b taking anymore customers for the eve. ( we were next to the last person in line)I called this morning to have the RX sent to our preferred pharmacy and explained what had occurred last eve. No apologies whatsoever. No offer to help resolve the issue. We will never use CVS again for anything. If I hadn’t been an RN and known what to do this could have been life threatening for a lay person.
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January 2023 by Kelli Ruffatto
Stock seems to be way down at this location. Shelves are bare in some cases.
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November 2022 by Daijhonia Allen
Let’s just say I do not know why this store is still just standing there because it’s barely operated by any staff/ employees. Place always empty, and overstocked! It’s maybe 1 OK & active worker throughout the entire store, it’s ridiculous.
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September 2022 by R B
pharmacy staff need a class in customer relations
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August 2022 by JMonk MONK
A Slow drive thru, probably lack of staff. Do better CVS.
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July 2022 by Clorianna White
It’s not everyday you meet truly kind people but I was just helped very much by the man named Nicolas with a cool beard. The staff here does their best making sure everyones needs are taken care of. I appreciate your act of kindness I’ll pass it on ♥️
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May 2021 by Sarah Reed
Never print photos here. Their machines are always down or they can never find your order. I ordered and payed for photos online and when I went to pick them up they told me they can’t give me a refund without the photos...which are stuck in the broken machines. So I have to call CVS customer service. If I had time to wait on photos, I wouldn’t get them printed at a one hour photo...the only reason anyone should ever print photos with one hour photo is if you need them very fast...but this location never has them ready.
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April 2021 by Mike Sigler
I firmly believe that the South Ridge McDonald’s staff would do a better job than the staff at this pharmacy. In the three years I’ve had to use this pharmacy because of my insurance, I have never had a good experience. I used Rite-Aid on Bridge Rd previously and never had any issues.I am going to start using the Target CVS...
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April 2021 by Mike McDonald
Nice store, nice people. Good Pharmacy staff. I wouldn't recommend using the restroom. I've seen cleaner restrooms at gas stations.