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April 2024 by William B.
Amazing people love the atmosphere wonderful deserts and great customer
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April 2024 by Jenny Saldana
We went twice in our three day stay in Charleston. Service was awesome, clean store, great ice cream.
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March 2024 by AJ S.
Staff here is super friendly and so accommodating. My boys couldn't choose between flavors and they were kind enough to do a split scoop. Flavors were nice and creamy with good flavor. Interior kept clean: tables, counters, floors and bathrooms seemed all well cared for. Small bakery case near registered looked really yummy too! Would definitely return
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March 2024 by musicismymuse 08
I come here rather often and I absolutely love the place. The food is great and the workers are lively and fun to talk to, but recently I came in and was extremely disappointed. A middle aged woman seemed to have no idea how to do her job. I watched her stock the cones with her bare hands! EW! She also forgot my toppings on my ice cream, which she charges for. It was just a sad experience compared to what I had experienced in the past. I hope to get a better worker next time.
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March 2024 by Ben Y.
This ice cream was above average but so were the price points. I don't know who is paying 10 dollars for a sundae but if you feel so compelled, I can't stop you. This place's sundaes are quite good though. I got the peppermint brownie thing and it honestly made my day. If you want happiness in a cup at like 2 dollars more than you would normally spend. I would go back. Also the hot chocolate here was super thick and warming but like the ice cream my wallet cried just a little as I bought it.
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February 2024 by Daniel Todd
Locally Made Ice CreamThis is my first time back to Ellen’s since it was sold to new owners. I could tell that they have made adjustments and improvements to the space and menu. The ice cream is now on display in new cold cases. The serving area has been realigned to better accommodate the lines that form on the weekends. The food menu has been expanded.I paired the featured flavor of pistachio salad (like a Waldorf salad) and espresso Oreo in a waffle cone. I got a small with two flavors. I didn’t see the kids cup size which use to be our go to portion. The flavors are unique and delicious. The atmosphere is bright and cherry with a newer bar seating area at the window.They sell storemade seasonal cookies too.
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February 2024 by Thomas E. Toliver Jr
Ice Cream was good. I may need to return and try another flavor. It was not earth shattering as I
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January 2024 by Emily Smith
Ellen's serves some of the best ice cream I've ever had the pleasure of tasting. The store is so cute and welcoming, plus the staff was very kind and patient. I highly recommend the black raspberry ice cream-- it's absolutely dreamy!
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January 2024 by Bobbie Stanley
Very friendly staff, quick service, allow samples and the strawberry rhubarb sorbet was very nice and refreshing as well as a butter pecan milkshake. Very pleased, def
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January 2024 by Jamie Carter
During my visit as a customer, I observed a Shift Leader named Ahnmarie repeatedly berating and yelling at a fellow employee. Additionally, I overheard laughter and negative remarks emanating from the back of the store while I was at the counter. Throughout my time there, I felt uneasy as both the manager and other employees continuously stared at me, making it an unpleasant experience.
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December 2023 by wayne pritchard
Person making my Raspberry shake was preoccupied talking to others.Anyways $8 and change for a runny raspberry milk with some chocolate chunks.
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December 2023 by Beth S.
A tough one for me to review. Once again - all my kid wanted was chocolate ice cream. And with his lactose intolerance, he needs lactose-free ice cream, non-dairy ice cream, or frozen yogurt. We had read that this place has chocolate frozen yogurt. Score! We were in town for 4 days and for 3 days we kept promising him we'd go there. On the last day we walked there and he was SO EXCITED. Alas. Alas. When we arrived - no frozen yogurt of any kind. Only one dairy-free froze treat. I don't even remember what it was. Some sort of fruit. Apricot sherbet or something? Can't remember. Boooo! He was so disappointed! When we expressed our disappointment and that we understood that they'd have chocolate frozen yogurt, we for nuttin from the gal behind the counter. Not that she could magically change the offerings. Not that she was in charge. But we just wanted some sort of acknowledgement. Maybe a sorry...even though of course it wasn't her fault. But she could've commiserated with us? That would have felt better rather than the stony silence. So, my son got apricot sherbet with chocolate sauce. Husband and I got peppermint ice cream. Other son got Oreo cookie. Look - the ice cream was delicious. Gal behind the counter ultimately warmed up and was friendly. We all left happy. So I'm giving 4 stars, even though it was a very rough start.
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November 2023 by Mark Copen
I didn't have any ice cream, but our five year old and three year old said was goooood!
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October 2023 by Emma B.
very nice staff but the icecream i got was freezer burnt and completely frozen solid. when asking for a different flavor they told me i would have to purchase instead of exchanging it.
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October 2023 by Kate Swafford
Essentially no wait, staff were VERY helpful and friendly, the decor is charming, and the ice cream was delicious! We got a berry gelato (it was a little granular but had an excellent flavor) and the espresso Oreo ice cream was AMAZING!!