F.M. Pile Hardware Co Inc is noted for its excellent and quality customer service, where staff are happy to help, pleasant, and go above and beyond. Employees are known to stay with customers, assist with finding specific items, and ensure projects have everything needed. The business provides convenient personal service. While some reviews note prices are a little high or higher priced compared to warehouse stores, many find the convenience and service make it worthwhile, creating regular customers who wouldn't change it for the world. The overall experience is one of helpful assistance and reliable service.
To be honest there prices are a little High but it's so convenient being on the west side and I live on Chandler Dr it's much better than catching a bus and by the time I spend gas money it evens out in the end..
March 2024
Everybody that works there is very knowledgeable, and super friendly. I love shopping at Pilehardware.
March 2024
A little higher priced than the warehouse stores but the ladies always get my paint color right and are happy to help with other stuff if needed. Most of the guys are pleasant enough. Sometimes you gotta pay extra for personal service and that's ok.Still a Piles regular customer. I wouldn't change it for the world.
