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April 2024 by Donald Obertein
Had my 2011 Altma in for a collision repair recently. It took a very long time to complete the job, they are just about completely indifferent to customers concerns. In my case my license plate somehow was missing and I had to drive an hour and make many calls to find. Be advised that was my experience.
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February 2024 by Josen
Wasted money and time.
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January 2024 by D outta Wv
Great atmosphere and friendly employees!! Thanks Lester Raines for keeping my car safe n drivable and for a fair cost!!
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October 2023 by Royce
My vehicle came out of the body shop in spectacular condition. The employees went out of their way to even take pictures and send them to me via email to show the repairs before I drove an hour to Charleston. Overall, I’m pleased with the service that was provided! Thanks!Service: Auto body & trim repair
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June 2023 by Bob Fisher
My car has been in the body shop for over six weeks and isn't repaired yet. I've called multiple times and have been told that they're waiting for parts. They have yet to contact me. I assumed that the body shop would be as efficient as Raines Honda service department but I was wrong.
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November 2022 by Anita Gandee
Oil change...staffed with helpful, friendly people.
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September 2022 by Ramy E.
The repair shop damaged part of my car and won't admit it. They don't have cameras in their repair shop !! so they just go with what he said/ she said. They send your car for repairs to Honda or Mazda as they see fit without taking your permission, and when something goes wrong they point at each other. The owner is an irrational man, that doesn't know how to speak with customers. Worst experience with a repair shop.
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August 2022 by David Cecil
Take good care of their customers
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March 2022 by Misty Lomas
Tools were left in the engine after repairs. Brought the car back in with a different problem, told them there was a tool left from last repair, and was informed that the tool didn't have anything to do with the current problem. We didn't think it did, but it could've caused MORE problems if it had fallen out while driving. After the car sat in the shop for 6 days (over the weekend), called and asked the status of current repair. Was told there was no "appointment" made for the repair so they haven't looked at it. RIDICULOUS!! Never seen such unprofessional and rude people in my life.Service: Engine repair
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December 2021 by Mike Tipton
Very fast and professional service!
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September 2021 by Steve Clark
Love Lester Raines
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September 2021 by Wendy Fink
They did a fantastic job on my truck repair
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August 2021 by Chad Robinette
We brought our Honda Pilot to the body shop after a fender bender. The repairs were excellent and were completed ahead of schedule. The staff were courteous and professional.Services: General repairs & maintenance
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July 2021 by Nilay N.
Humiliated, yelled at by a chauvinist employee. What was our fault? We dared to write down the numbers he was giving us and discussed with each other! We were astonished by how we were treated and when turned to the guy who claimed he was the owner, he accused us of having a bad attitude and refused to listen. Trust me any self respecting individual will not step inside this place. Please do yourself a favor and drive to Huntington Moses Honda. We got a great deal and even better treatment.
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June 2021 by Wendy Hedrick
They did a fantastic job on my truck repair
