Mercedes-Benz of Charleston offers a welcoming environment for those in search of a new or used vehicle. The dedicated staff is committed to helping customers find the right car and ensuring its maintenance long after the purchase. With expert auto finance specialists on hand, the dealership aims to simplify the buying process through personalized assistance. Customers have praised the dealership for its outstanding service, particularly highlighting the exceptional support from sales staff like Steve Reese. Many reviews emphasize his genuine approach, making the luxury car buying experience seamless and enjoyable. He is recognized for being honest, responsive, and attentive to customer needs, often going above and beyond to provide a hassle-free experience. Other staff members, such as Jeff Carpenter, have also received commendations for their knowledge and courteous service. Overall, Mercedes-Benz of Charleston is noted for its excellent customer service and commitment to making car purchases a pleasant experience, making it a recommended destination for both new and returning customers.
Love going to this dealership, amazing people to work with, takes the stress of buying new car away. Steve Reese!! The best sales guy out there totally recommend him for new or used car purchase. I have purchased twice so far, and anything I need done I just text him and he takes care of it.
July 2025
Robert king was the best he so nice and he was having grate conversations with us
March 2025
Excellent customer service! Jeff Carpenter was knowledgeable, courteous, and helpful. He goes above and beyond for his customers. Highly recommend this dealership!
