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November 2023 by Jeremy Cumberledge
Poor customer service. Called with a tire question and was cut off before I even finished the question. With a myriad of options for tires, there are better options.
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October 2023 by Melissa Wilson
The service reps were very helpful, courteous & professional. I knew how I wanted my tires to perform & they gave me options in different brands with different prices that would fulfill my needs.
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July 2023 by Mark Mason
Professional and nice employees.They got me in fast without any appointment
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July 2023 by nancy Tackett
The techs do good work, but the front guys are not very friendly.
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June 2023 by Ben&Liz Massey
Great prices and great work. Installed my tires even after us having a miscommunication. Would definitely recommend. Will be going back.
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May 2023 by Nick Marcum
This place is shady and will lie to you to charge you more money. I came in for an inspection sticker only. They wanted to charge me over 100 dollars for a single rear wiper blade and a single registration light bulb. I went out and tapped the light and fixed it. The wipers worked fine and didn't have a problem.The big tall manager out front was extremely rude when I called him out on it and threatened to call the State Police to come do the vehicle inspection. I told him to call them. He said he couldn't get ahold of them because it was the weekend and put a rejection sticker on my vehicle. I called a trooper personally and spoke with him about the situation. I returned to the store with the trooper and the issue was quickly resolved with them putting a new sticker on my vehicle.
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April 2023 by April gionet
We traveled from Florida to WV for a funeral. What we didn't realize was that the coolant was leaking. Come to find out, the lines where the coolant and the oil were leaking. We were terrified that we wouldn't get home. Mr. Tire was up front from beginning to end. We were able to get home. We are grateful for their work on our car. If I could give them extra stars, I would, because they were very good with what they did for us.
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March 2023 by Hanna Brooke Osborne
The way I was treated when I walked in was horrible- the manager talked down on me and told me false information (I later found out from going to another shop) they lost my business strictly because of the way the manager who was upfront spoke to me. He made me extremely uncomfortable… no empathy for others or any sense on how to speak to people. Went to Marty’s Tire in South Charleston and was shocked at the difference in service and the way they handled my situation. 0/10.
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February 2023 by Amelia Sizemore
Came for a state inspection. Friendly and efficient staff. I left my vehicle and was informed with the starting of my inspection and the results efficiently. If I could give more than 5 stars I would. Their prices are also great. I was checking our their other services while I was there. Parking lot is a little tight, but they cannot help that.
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February 2023 by Joanne Valentine
Good bunch of folks. They always get the job done and follow up if a further fix is needed. I sorta wish they did not have that TV on so loud all the time, but that’s just me I guess.
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February 2023 by Denise Marie
I just got back from this business. After quite the ordeal blowing out my tire on 97 I was towed over night to this shop. Brett was amazing helping me out and all the staff were very kind, and the price was great. I am over 6 hours from home and I'm happy to know they didn't take advantage of me and just helped a person out. Turns out people in Charleston, WV are awesome and kind to the core. 10/10 would recommend.
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January 2023 by Kayla Leist
The guys at Mr. Tire went above and beyond for me. I have a long commute each day. Today after work I came out to two flat tires. Even though it was close to closing time, Brett made sure I was taken care of. The mechanic stayed late and worked on my car because he knew I was in a jam. I am so thankful. Highly recommended!
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November 2022 by Larrisa Powell
There are other places closer to us we could go but we prefer Mr. Tire in Charleston. The gentleman at the front has and will always be my favorite! The guys that work there are always informative, easy to work with, friendly, and hard workers. I actually have referred family there and will continue to refer people to them!
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October 2022 by Kari Mann
We had a flat tire at Marmet near Charleston, WV on our way home to Indiana from Myrtle Beach. We were unsure of what to do since it was so late, so we found a hotel and then dropped the car off at Mr. Tire. Fortunately I was able to access the website and make an appointment for first thing the next morning. We left the car and ubered back to our hotel.Just after opening, around 7:40 am, we received a call from Brett regarding our vehicle and how to access it to replace the tire. He was wonderful!!! After inspection, we were told it would be less than an hour to replace both back tires. We were on our way home by 11 am!!! Awesome service!!!!
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September 2022 by Abigail Cornish
This is what a tire alignment gets you at MR tire. 170 dollar tires down the drain
