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February 2023 by Brenda Keiffer
Penske truck place is also Moving on Storage place so never have rent a truck but has an account with storage facility!
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January 2023 by Kristin “Harlequin88798” Quier
So much better than U-Haul! At least this place is upfront and honest with you they don’t take any more out than what they tell you and oddly enough I got money back. Thank you so much for being upfront and honest you have a repeat customer with me.
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December 2022 by Shannon
Dawn is the best person to deal with!! Penske needs to give that woman a raise. Great prices, super friendly store, and large enough to move the trucks and trailers around. They also may have storage units available on location which is super convenient if you need it. Only location I'll deal with from here on out for my moving needs.
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December 2022 by Kristin “Harlequin88798” Spurlock
So much better than U-Haul! At least this place is upfront and honest with you they don’t take any more out than what they tell you and oddly enough I got money back. Thank you so much for being upfront and honest you have a repeat customer with me.
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August 2022 by Chris White
Nice and professional woman behind the counter.
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June 2022 by Rich Haines
Great space and it is well kept the people here treat you with respect and know what they are doing will be back for my moving needs in the future!
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May 2022 by Charles Walls
The owner was great, really nice and very polite. The trick was ok, needed to be cleaned out, there was dog hair in the cab and smelled like a dog peed in it. The truck definitely needs a front end alignment. Again the owner was super.
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March 2022 by Shawn Moss
Management was awesome she was so helpful
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November 2021 by Warri Graves
I havent rented a truck. This is where my storage is. The staff is great. Great location. Great space. Its clean and no bugs that I've seen. The only bad part is the hours. But the staff is very helpful and tries their best to accommodate me every time. Maybe a little pricey but you get what you pay for and I know my things are safe.
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September 2021 by Melanie J Best
We called to see if we could pick up our reserved truck 15 hours early at the end of the day and we were more than pleased with our service agent!!! Penske was easy to deal with, online booking was a breeze! We looked at U-Haul as well, and Penske was more than 50% less!!Roni is FANTASTIC!!! She was knowledgeable, had a great outlook on life, was pleasant, had the best personality and gave us the best service we have received in WV over the last six years! Seriously, if I had had more experiences with people in the Charleston WV area like her maybe we wouldn't have been so eager to leave.We were upgraded to the next size truck no additional charge because they didn't have a 22', she went over everything with us, walked out to the truck with us, wished us a safe trip and a happy new beginning.We spent 15 minutes max with her and felt like we've known her six moving here 6 yrs ago!!!Roni is a Jem and made our Penske rental pick up experience smooth, easy, and pleasant!
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August 2021 by Lambolux-T Burkes
Excellent service and experience. Penske's on the move. Keep it up.
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July 2021 by Karim Kozman
The worst experience ever.It started from getting the car from Penske service provided inside HomeDepot, where i wasn’t told from the agent or even through the app or an email, like other companies, that the 22ft truck is not available and the 26ft will be provided in the same price, that may look like a promotion, but for a guy who never driven a truck, the 26ft is a nightmare. Moving on with the truck, it is the worst vehicle ever. My trip from Augusta, GA to Westlake, OH was hell, the vehicle barely drives on 40MPH when climbing hills, i would have been ticketed for the officer who understood the vehicle conditions. max speed is 74MPH, the pick up of the first gear to the second takes almost forever. Something was running bad too with the sparking plugs, where i called the road side assistance, which confirmed the truck’s conditions if nothing appeared on the dashboard, but the truck was moving as if there were too many speed bumps on the road. Worst customer service, worst trucks, worst road side assistance.
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June 2021 by Ronron
Awesomeness
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February 2021 by Cathy Barnes
Very good
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October 2020 by Jesse B
The people that work here are so incredibly nice. I have been coming here for years and they have always been so pleasant to do business with.
