REEDS Jewelers receives consistent praise for its wonderful and excellent customer service. Customers describe the staff as helpful, knowledgeable, sweet, and easy to work with, often going above and beyond. Specific employees are noted for being a big help and a blessing, providing all the information needed for a good purchase decision. The store assists with a variety of needs, from repairs and insurance replacements—a process described as easy and fully covered—to finding perfect fits and sourcing hard-to-find matching items. These experiences build strong loyalty, with customers planning to be loyal throughout their entire journey of jewelry and stating they will always come here. Many absolutely love the store and highly recommend it, feeling delighted and very pleased with their experience.
jeanine was very sweet and helpful, will come back again!
May 2026
Recently had a wonderful experience at Reeds picking out engagement rings at the Charleston Town Center mall. Sue was wonderful helping us try on all the options! 5 ⭐
May 2026
Souha was amazing. Let me try on anything and everything. She guided me through the whole process and was extremely nice. 10/10 would recommend coming here.
