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February 2024 by Leandra Baldwin
Very helpful and convenient ?
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February 2024 by Rustam Dzhabrailov
I can’t describe in words how friendly this staff was to meThey tried to help me with everything in their powerThank you very much!!
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February 2024 by Kimbell Williams
You need a Drop off box
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January 2024 by Char Elliott
Doesn't matter when you call, you will hold for at least 15 minutes and 9 times out of 10, you will be disconnected when you reach the end of the hold queue. All just to be met with rude people who hang up when they feel like it. I have called the national number twice and gotten the answers that the local office won't help me with.
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November 2023 by B Brew
Everyone I have talked to at this office has been so amazingly helpful and friendly. I can’t thank them enough for all their help. I’ve heard horror stories about the hassle of applying for Medicare and Social Security but thanks to the employees here, it has been very easy for me. No problems.
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October 2023 by Jeremy
Did not wait long
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August 2023 by stormy heaven
do ever answer phones been on 30 min dam
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August 2023 by Clayton Brogan
These people are lazy not answering the phone
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July 2023 by Aaron Vance
I took three clients from a local rehab in there and they were out within 20 minutes all three of them getting Social security cards
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May 2023 by Happiness Happiness
I was robbed on April 3rd 2023 and filed police report and was told by The Social Security Office to bring back Proff of Identity!! Then went to Department of Motor Vehicles for identification Proff and returned to The Social Security Administration in Charleston West Virginia and was told they wouldn't except a Legal Document from The Department of Motor Vehicles by The Recipient at the Front Desk!!
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April 2023 by WV Mountain Mom
Very rude people
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March 2023 by Brian Lewis
They are rude and will not work with u two figure out what going on or anything
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March 2023 by Jules Porco
Respectful
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March 2022 by En
I just attempted three separate calls to this place, the first one either dropped or was terminated without a word at around 7 minutes.The second after an 8 minute wait the lady who answered immediately hung up after saying "Social security" before I could even get the phone to my ear,The third one after another 8 minute wait I finally got to talk to her but after telling her what I was instructed to do by a previous employee she contradicted that and then as I was in the middle of asking for a clarification she hung up.
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March 2022 by Misty McCune
I waited on hold for theory minutes to speak to someone. Finally, a man comes on the line saying, "Social Security." I began speaking, and he pretended he couldn't hear me and hung up. It's sad how lazy and incompetent our government office workers have become. Do your job, or step down so someone else can.
