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March 2024 by Disanni Mami
The Lady Was Extremely Helpful Considering This is my First Time Ever Shipping Anything to Anyone& & Friendly, She Should Recurve a Pay Raise.
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March 2024 by Aseel Albreed
very good
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February 2024 by Ronald Mye
They will rob your packages and say it's delivered
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December 2023 by Mami Canady
A guy at the window was very rude. He was super nice and friendly to the guy behind me and previous customers when I was in line. It was obvious. I don’t know why he can’t treat me like everyone else. He’s bald head and kinda heavyweight and tall. I wish I got his name but I didn’t.
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December 2023 by Markus
Everyone working here seems to be completely miserable and hate life. I don’t think they ever heard the words “friendly” or “customer service” in their lives.
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October 2023 by Julie Palas
Always helpful and courteous to me. Very grateful for true service. Do wish there were more staff available when the line is long though.
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October 2023 by Destiny Koch
Tired of trying to call and talk to someone at the office and getting the automated system. Even after repeating live representative, they never send you to anyone at the office. It’s annoying and unprofessional. Make an automated service that can actually reach someone at the postal office. No help at all.
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August 2023 by Victoria Randolph
I was new to Charleston, and happened to be in the Regal Apt building fire, just 5 weeks after I moved here. The lady who holds mail in the back of the post office was just lovely and helpful every time I stopped in to get my mail and she helped me put in a change of address, once I found a new place. Super friendly and great customer service!I did have trouble finding the main entrance of the post office though, the first time I tried to find it. I ended up walking around the entire building. It's not on either side where they have their PO vehicles.
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March 2023 by Marissa Schrader
I've had only great experiences here so far. The cashier named Nicholas is often working and he is so helpful and nice! Sometimes there is a bit of a line with only one worker, up to a 20 minute wait.
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December 2022 by Cher “Miss Lisa” Rob
I have nothing but excellent experiences at this post office. I encounter a rep at the window once, I could tell she wasn’t in the best of moods, she was curt in manner but professional and courteous to me. They always confirm the address on my packages and answer any questions I have and I L-O-V-E my mailman on the Hickory Road route, he is THE BEST!! Keep Up the great work y’all ❣️ Happy Holidays!!
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December 2022 by Megan Myers
Terrible customer service. Long wait times & people always telling you they don't know what's going on or where your packages are.
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July 2022 by Andrea Supinger (ARoseDove)
I understand it's WV, but can you hire people with at least a 3rd grade reading level or at least know the abbreviation of states. Countless times lose packages, throw the packages, and now they confuse WV for NY. Geez you do not know the city and state you are in? Instead of sending the package to my address in Charleston, they send it to the NY post office. THEN, can't even take responsibility for their stupidity. Fire them all and hire educated and mature people.
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June 2022 by Troy
No doubt this location only 2.2 rating. To the smarta$$ from this morning. Asked your boy on the west side. Went there. Zero issues!!! Zero Smarta$$.
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April 2022 by Eric Wallace
I took care of some business there. They helped me out! They do a very good job there! End of story.
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February 2022 by Taylor Ferrell
I don’t for sure if it’s this post office that does Sunday deliveries but once again my package is lost in the mail. I rather wait till mondays for my local post office to send me things then continue in trusting whoever does Sunday shift to handle my packages.
