-
September 2023 by Destiny Asche
My neighbor had her car towed to get it fixed well over a month ago. The code reader read that it was a throttlebody issue, which was told to the shop. We have been getting nothing but the runaround on it being a “computer issue.” throughout this entire time. The Shop has had zero communication and has not made one phone call about the car or updates. Every time somebody calls, it’s nothing but a run around and excuses. I would never recommend sending your car here to get it fixed.
-
June 2023 by Jason
Every vehicle I've bought here has had issues and they do nothing to help me. Wouldn't shop here ever again.
-
May 2023 by Colin Walkingwolf
Took both of our vehicles for oil changes and inspection. They noticed a recall and fixed it on the spot. Will definitely go back.
-
May 2023 by Dave M
Great people, check them out for your next new or pre-owned vehicle.
-
February 2023 by Mino 43
BEWARE!!!! Had an appointment scheduled for a week, arrive only to find out they didn't have the product to complete the work. They were just going to use a product different than what was recommended for my vehicle...drove an hour each way only to be met with an unprepared service station....won't be back!
-
November 2022 by Harmonis Remix
Out of State Jeep owner, Md. Warning lights came on, driving Hwy 79. Went to Country Club Dealership! Few minutes away after Google search. Arrived w/ my Jeep & trailer on parking lot. Told by old man to move. I think it was owner.Didn't think my visit was gonna be good. Went to service desk, was waiting, service Manager asked what help I needed. Took him to Jeep , explained what was going on.Told me all his techs are busy. But went and got a tech w/ computer. Hooked up, gave me diaonuous of whats going on.. nothing major. Tech said I could continue to Canvas, WV, fo WV Jeep Fest. Nothing would interfere with my weekend trip! Thank you again. EXCELLENT SERVICE!
-
November 2022 by Cody Lake
One star is too many. I never review places but this place is the worst "bait and switch" car dealer I've ever been to by a long shot. Sales manager displayed a consistent pattern of dishonesty, disrespect and condescension. Great place to go if you like being lied to and like having your time wasted. Sales manager reneged on a deal for a truck (which I have the paperwork for) that I waited 6 months on and bought several accessories for ahead of time. Sales manager lowballed my trade by $8-10k based off of KBB and NADA median trade values and tried to justify that by a $200 scratch (repaired out of pocket) claiming it had a "dirty" Carfax. Again great place to go if you want to waste your time. Should've done my research ahead of time, many of these exact issues are reflected in their past reviews.
-
July 2022 by Marc Holyfield
I have an appointment August 1st, for body work. I will have to reserve my final rating after the work is done. They did come recommended by another body though. I have 3 phase paint on my vehicle, which is usually pretty expensive. I felt their estimate was more than reasonable. If the work and the paint are equal to the estimate, then they definitely deserve 5 stars
-
April 2022 by Daniel cox
Tried to get in touch with service dept to schedule an apt. Called 6 times over 2 days and was told she was away from desk delivering parts to bodyshop 4 of those times. The last 2 times waited on hold and still never got to speak with service dept. Will have to go in person to schedule an apt and hopefully get one for the next week.
-
January 2022 by Dana Hammitt
Purchased my new Dakota there a few years ago. Great deal, great service. Pulled into garage with jeep, without an appointment because my door latch broke and door would not close. They fixed it on the spot. Great service once again. These guys are Awesome!
-
October 2021 by richard miller
Walker and the ladies and gentlemen at Country Club are top notch in all respects. Their patients and help with my Jeep ordering and purchase was excellent. I can’t say enough positive words about this dealership overall. Thanks to the folks at Country Club Chrysler, Jeep, Ram.
-
September 2021 by Matt Montgomery
I had a Jeep Wrangler with a failed motor. They had it for over 3 1/2 months before starting to work on it then it was damaged in a fire at the shop and after two weeks I still can’t get my property out of my Jeep.
-
September 2021 by Helen Dunn
Was in an accident end of July and drove my vehicle that I had just recently purchased at Country Club to the body shop….They get as many stars as possible for the excellent repairs they did….and worked with my insurance company to minimize out of pocket costs.. I was so pleased when I picked my car up….it looked and drove like it was brand new…Thank you Country Club Chrysler Dodge Jeep Ram for a job well done!!!!!
-
August 2021 by Amanda Pancake
Country club did the repairs on our Ram Pickup truck. They did such a great job. They went above and beyond they found additional damages and fix them where other may have missed and definitely would not have repaired. They kept me updated on the progress and let me know everything that was happening. They even handled my insurance company for me. They got me in a lot faster than any other repair shop in the area. I’m new to this area and didn’t know any body shops so I had called 7 shops all saying it would be at least 4 to 6 weeks before they could fit me in and I understand that smaller shops can’t handle to many vehicles and keep customers happy. Once I called country club I went out next day for estimates and 3 days later I was dropping it off for repairs I will definitely Recommend country club
-
August 2021 by Alice Wright
Always puts customers first. They are honest when your vehicle needs any repairs only parts you need not selling you anything extra just to make a sale. I bought my current vehicle from them new and yes I will be a repeat customer
