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February 2024 by Christina Faith
Friendly, fast service
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February 2024 by Steve Allman
Great was really well pleased
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February 2024 by billy poole
Great service
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February 2024 by Lorena Sue Boyce
Employees were kind and friendly. Showed a desired top please and satisfy customer. Thank you for your service.
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February 2024 by David Romano
Every one went above and beyond the call of duty to help me with any questions I had.
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December 2023 by Jenny Sodomick
I had the best experience purchasing my Pathfinder. From start to finish I felt like I was being well taken care of. Everyone at the dealership really worked well together to make the buying purchase go smooth and quickly. I have never been in and out of a dealership so fast. They even gave me a thorough walk through of the vehicle’s features and helped setup my Nissan app! I’ve never been happier. Thank you so much Lee, Rob and Denzil!!!!!!!!
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December 2023 by Stacy Mackey
Check engine light is on. Car is not running correctly. They offered to replace spark plugs for $167. It MIGHT fix it it or NOT. The coil is most likely the issue and covered under warranty. I refused to spend that excessive amount not knowing if it will fix the problem. I was charged $85 for a diagnostic fee bc of course the diagnostic is inconclusive and since the service dept does not know what the problem is, then it's not under warranty. I was also told to spend $55 on a cabin air filter which has absolutely nothing to do with the current issue. I paid thousands of dollars for a warranty that Harry Green is avoiding. Battery connection on the positive terminal needs replaced is at least covered. I was told to clean it again. The probable coil is also covered. So I'm going to pay someone else to figure it out. Next summer when I planned to trade it back to Harry Green as my warranties run out, I'll be going elsewhere. I talked my son into purchasing a Nissan from Tori two years ago. I'll never refer another person.
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October 2023 by Sherri Wheeler
Sales team was extremely nice. They gave us a great price on trade as well as the rest of the deal. They thoroughly went over the changes between my 2019 Rogue and the 2023 Rogue I was purchasing. She took her time to ensure we didn't have any questions and really made us feel part of the family. Service was great, the staff in the service area was pleasant and congratulated us on our purchase. Overall it was an exceptional experience. We will purchase from them again!!
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October 2023 by Cheryl Workman
Brought my car in that was recently purchased to have a spare key fob programmed. The staff (Jessica) was very friendly and helpful. They got the job done in the time expected and even washed my car! That was a nice surprise! Thank you so much!
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October 2023 by Jennifer Riggs
I was told my car needed to have the engine serviced and an oil change. I was told they did that and the problem became worse. I spoke to the mechanic and was told that he did neither the engine service or oil change. He said the car was started and the noise became worse on its own. I was then told I needed a new engine and those weren’t even the codes that had presented when tested. We went from an oil change/engine service to replacing the engine within a few hours. He said he thought the warranty would cover it so he just said it needed a new engine. After three days of waiting with no vehicle and no answers, I called my warranty company myself and got more answers in 10 minutes than I received in 3 days from the dealership. I decided to get my car and take it somewhere else. When I went to pick up my car, they tried to charge me for the engine service and oil change even after the mechanic said he didn’t do either. They did take that off of my bill but I wouldn’t have known that unless I had personally talked to the mechanic. However, when taken to another garage, they said the car did have the engine cleaner in it, which they stated they didn’t do. On day one of dropping my vehicle off, the office was chaotic to say the least. Being busy is understandable and that would’ve been acceptable. However, a very personal conversation about videos on a man’s phone that took over 30 minutes outside of the office and was clearly overheard while you have people waiting to pick up their kids and get home from work, again, unacceptable. When I did pick my vehicle up, both people involved were present but avoided me like the plague, even after I asked to see them. I saw both of them walk out of the back of the garage when they saw me walk in. The whole experience was extremely shady and I lost all trust in this dealership and will never return.I’ve had great service in previous years from this dealership but that was with different employees. I realize that expensive repairs and the problems a vehicle may have is no fault of the employees. However, I do expect to not be lied to and to have focus on honest customer service instead of socializing when the customer is present. I would not recommend this place to anyone at this time with the current employees.
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October 2023 by Michael Valles
We to HGC Inc. with the intention to buy a Frontier pick-up. We saw the one we liked and were approached by Jeff McClain. He showed me the vehicle and told me of the options and set up a test drive. After the drive we noticed a Pathfinder Rock Creek that we liked, Jeff allowed us to look at and test drive. After that, he explained the differences in price and also shared personal experience with the Frontier and fellow employee experiences with the Pathfinder. At no time was there any pressure. Once we made our decision, Jeff and his team took us through the process, got us the best deal and made sure that before we left, we understood all the key functions and options for our new vehicle. He also made sure that we could contact him at any time with any questions. Jeff McClain is a top notch sales representative, as a veteran of the Armed Forces and having purchased many cars across this country, Jeff was the most thorough and respectful, honest sales representative that I have ever ver come across. Thank you Jeff and thank you to the team!
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August 2023 by Amy Overbeck
We were traveling thru en route to Pa from TN. My car started having issues & we had to have it towed to the dealership. They were very courteous, professional and kept me informed of everything they were doing with the car.Very prompt and professional service, and they didn't take advantage of " an out of town" Even though we live 6 hours away.Thank you!Thank you!
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August 2023 by Alisha Quickle
I'm so bad with names but the gentleman that worked on my car and checked me out, I had mtiple questions, he took his time followed me out to my car after my appointment and showed me how to work my cruise control, and the park feature when I forget to hit the button (I'm a newbie nissan owner) he was amazing and top notch!! I thought my sales and finance team was amazing, I'm so glad to see it carries over to service on my Rogue as well!! Way to go
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July 2023 by Mary Mc
Jeff was absolutely awesome! He ensured that my buying experience was “low pressure” and an enjoyable experience! Thank You Jeff!!I will Definitely Recommend him to my friends and family!! If you are looking-go see Jeff McClain at Harry Greens!
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July 2023 by James Lansberry
Love the service I received from the sales department and follow up text and email. If anyone needs a good dealership and a great sales associate, ask for Cheryl Friend. She was a big help to me and I would recommend her to anyone.
