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October 2023 by Kim Davis
Love, love, love this store! Nice variety of quality and unique pieces. Everyone is always very helpful and polite! Highly recommend I have been shopping here for 20 plus years
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September 2023 by Farah Kabir
first of all, the delivery men weren't friendly at all, they delivered the furniture 2 MONTHS late, and when they did it was all chipped and broken with scratches all over it. never buying from this place again, horrible experience. do better.
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August 2023 by Michele Randall
A big shout out to the delivery guys!!! Out of the whole experience they were the bomb!!! It’s kind of pricey to me and the lady that called with appt time to deliver was not the kindest but the delivery guys had a smile on their face and talked to me while setting up my couch. Thank you for taking the time to show some kindness!!!
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September 2022 by Dee Konopka
Extremely helpful with replacement handles that I had been looking for, for several months. Called me back as they promised and found exactly what I needed.
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March 2022 by Jarrett Rose
The lady that calls to schedule the deliveries... Need to take classes in customer service..I found her extremely rude...We owe you nothing we paid in full..
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February 2022 by Mark Carder
Have been buying furniture from Jack's Furniture for over 40 years. We have always been taken care of whenever any problem arrives with top notch service and care. Any new furniture we purchase always comes from Jacks Furniture.
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December 2021 by Rich McGervey
Incredibly disrespectful employees and drivers. Will never set foot in this place again.
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December 2021 by James Powell
My wife and I went in to look at bedroom suits and dining room furniture. Very over eager sales people looking to make a commission. We were "helped" by Michelle who didn't seem to have too much knowledge about the bedroom suits or dining room furniture. It was difficult for her to answer basic questions. such as customization information, fabric, and warranty. Unfortunately she was also sweaty and had a bad odor. We decided to take our business elsewhere. Jack's, please train your salespeople better and give them a lesson in hygiene.
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September 2021 by Sharon Beckner
I waited awhile for a recliner which was no fault of the store but everyone I talked to for updates was very nice and once it came in they changed normal arrangements and let me pick it up for my schedule. I will highly recommend Jacks Furniture to everyone. And I'm very happy with my recliner.
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June 2021 by Ranee Torchia
Terrible customer service!!
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March 2021 by kitty wolfe
Great prices. Outstanding delivery and set-up. I was extremely impressed with the courtesy and kindness of the delivery men. I will definitely shop here again.
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February 2021 by Robin Owens Stell
The lack of communication from staff to keep you up to date on the arrival of your furniture.
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January 2021 by Irishguy
Everyone was very nice and helpful.
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September 2020 by Jodi Devores
While we didn't make a purchase, I did notice that they have furnishings in all.price ranges. We opted to buy our bedroom furniture elsewhere, but have chosen a table and chairs that we are planning on returning to buy. Friendly and helpful sales staff
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January 2020 by Ethan Clem
I bought two couches, and a farm house table and chairs, 7 months later my couches was trashed, and they wanted me to pay more to replace everything, then are chair since a month or two all are farm chairs the backs was falling off went back and forth trying to get new we are still stuck with the same kinds, they was so rude to work with, I had problem from the beginning when they deliver my stuff they got there big truck stuck in my yard had to get a dozer to fix there problem then I had to go get all my stuff and delivery my stuff myself! Would not go here!
