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October 2023 by Angie V.
My daughter was required to schedule an appointment to view wedding dresses. She was on time for the appointment on a recent Saturday morning and was accompanied by one of her bridesmaids and myself (MOB). The people working in the store were basically inattentive from the time we arrived. We had to pull all of the dresses, carry them to the dressing room, help her get the dresses on, find a basket of clips and clip the dresses to get a correct fit, hang and bag the dresses after trying on etc. There were no offers to help. One other bride was in the store at the same time with three of her family members - they actually asked my daughter's bridesmaid to help her with a dress because they were being basically ignored as well. The younger girl working in the store (I don't even remember her name) seemed inexperienced (anything I asked she had to go ask someone else for an answer) and she seemed more interested in being outside on a smoke/vape break than helping. I asked if a dress on display in the front window was available elsewhere in the store and was told no. When I asked if my daughter could try on the one in the window they acted completely put out that they had to remove it from the mannequin. My daughter tried on about 8 dresses and we left because it was such a bad experience. When walking by the front desk (where at least 3 employees were standing) no one asked if we found anything, no one cared we were leaving, etc. I am not even sure they noticed we left. My daughter put it best when she said that even if she had found her dream dress in that store we would not have bought it there because of the terrible customer service. We called a store in Morgantown on our way back there and they allowed us to come in without an appointment. We were escorted to a couch, offered something to drink, dresses were pulled and taken to the dressing room for us based on what style my daughter was looking for, we had 2 people assisting her with getting in and out of dresses and clipping, they brought us potential accessories and shoes, they re-hung dresses, they were encouraging and helpful. We found and bought my daughter's dream dress in that store. Oliverio's completely blew it. To quote Pretty Woman - "Big Mistake, Big. Huge"
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September 2023 by Ginny Robinson
Always find the perfect dress! Very helpful staff. Love Sherry Hill.
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December 2022 by M H
Angela and her team are phenomenal! They provide a personalized touch during all visits. I would highly recommend.
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November 2022 by Theo Harris
Very helpful staff and a great selection of bridal dresses.
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September 2022 by Sophia Shumway
They will body shame you if you’re not a size 0. Super unprofessional and Sarah the seamstress needs to work on her customer service skills. This place was actually the worst dress shop I’ve been to and I’ve warned everyone in my community not to return.
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September 2022 by Jonathan L
It was a very nice place to rent a tuxedo for my prom. Went here two separate times. They are also able to get your tux in quite fast and can replace the wrong sizes in a short period of time as well. Both times I went I was able to get sized quite fast. The staff was nice and the prices are quite good compared to others I have seen.
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June 2022 by Amy
Had a bridal appointment this morning. Didn’t get greeted when we arrived. Got put into a back room with no lights except for a lamp that had broken glass and only one light bulb working. That quit working halfway through. No one helped put on the dresses used any clips or asked how it was going. No one checked on us. Meanwhile there’s someone across the store getting full attention with every staff member. Left without speaking to anyone, awful first experience for first time bridal shopping.
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April 2022 by Aaron Sine
They were very rude and unprofessional to my fiance, especially the seamstress.
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October 2021 by Michelle S
Amazing service and selection! Very positive experience finding the perfect pageant wear for my daughter.
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September 2021 by Jennie Russell
Went there to shop for my senior homecoming dress, the little girl that worked there was incredibly rude. She seemed annoyed the second I came in- probably because I was interrupting her scrolling through her phone on the couch. I didn’t find anything I was super interested in, and when I said that she tried to shove a few dresses on me anyways. I tried them, the quality of all the dresses I tried were all great, I just wasn’t a fan of them on me. Overall, the service was terrible and I don’t recommend spending your time looking through their selection when there are plenty of local shops like it- with much nicer employees.
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May 2021 by Paige Lancaster
Went in with only a few months left til my wedding, pretty last minute. They helped me find the perfect dress and worked with me to have it altered in time for the wedding. All of the stuff are sweet, knowledgeable, and accommodating.They made what can be stressful, a blissful experience.Can’t recommend them enough!
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May 2021 by Sharin
Highly recommend Oliverios Bridal shop!!! We went there to get my daughter a beautiful red prom dress and left with two pink dresses instead ?. She had two proms to enjoy this year and being her senior year why not two dresses lol. They were so helpful and kind to make her prom dress beautiful for her. My Son got fitted for a nice tuxedo and we can't wait to see him in it . If you want your day to be extra special this is the place. I am a firm believer that you get what you pay for and these ladies go above and beyond that for their customers. Can't say enough thank you kind ladies at Oliverios!!! I will have to update or add to this review when she gets pictures of the 2nd dress and at her senior prom.
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October 2020 by Meredith Coleman
Lovely dress shop
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July 2020 by Jake Wickenhofer
Needed to change a pick up appointment, but no one could be bothered to answer the phone. This was during their open business hours, and I tried several times.
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March 2020 by TONI & KANE'S FUNNY VIDEO'S AND MANY TRAVELS
Fantastic selection and service. Super friendly and helpful.
