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October 2023 by Dayne Reynolds
Great guys , they do what they can , usually very busy so some times it take so time to get to your car , but worth the wait
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September 2023 by Scott Young
Mr. Lett, and the Total Care team, saved us!While en route to Disney World from Canada, our old minivan broke down, leaving us stranded in West Virginia, during a stat holiday, where no mechanic shops were open. Thanks to the many positive online reviews about Total Care, we decided to have AAA bring our vehicle to this location, without notifying them, and simply hoped that they would help our family in need, once they came to understand our unfortunate scenario.To our great satisfaction, we were so lucky to discover that the owner and manager of Total Care just happens to be a Master Mechanic and a wonderful gentleman, named Mr. Mark Lett: He, along with his outstanding team of professionals, gave us immediate peace of mind, knowing that they would solve our problem, ensured that our trip would be preserved, and gave my family confidence that we would be able to get home safely.Our vehicle is now driving beautifully, and my wife and I are proud to have Mr. Lett as a friend—a truly outstanding ambassador of West Virginia, and the United States.In addition to the excellent value that Total Care provided us, Mr. Lett generously gave our children a choice of one of his model cars (seen below) from his private collection: This memento will remain as a memory of a truly kind and virtuous man.Bravo to Total Care Auto Repair!With sincere gratitude,The Young Family, of Toronto, Canada.
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August 2023 by Hannah r.
They are good honest people and theyve done several different things on my 2018 kia forte. I trust their experience and crew. Out of all the places thats done stuff on my car this place is the only one i go to now. They are usually pretty booked tho so make sure you know ahead of time before making your appointment. I highly recommend!
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August 2023 by Chil1pill5 _
They are good honest people and theyve done several different things on my 2018 kia forte. I trust their experience and crew. Out of all the places thats done stuff on my car this place is the only one i go to now. They are usually pretty booked tho so make sure you know ahead of time before making your appointment. I highly recommend!
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March 2023 by Joshua Riffle
Great service, good prices. I have never had a place care more about my families safety than Total Care Auto Repair. I will be a life long customer!!!!!!!!
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January 2023 by Karen B.
This place is great. Even though I know nothing about cars they take the time to explain everything to me and don't overcharge. They go out of their way to find the lowest price for me. I really appreciate it and will keep coming here
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June 2022 by Hairy Posey
Took it in for transmission repair. Did a great job. They just replaced a gas line. If you have trouble getting in, it's because they are so busy. Drop by, they will work it out. Very pleased.
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June 2022 by lisa mcghee
Been waiting for weeks almost a month for them just look at it to see what's wrong. They keep putting other cars ahead of mine very frustrated ?Service: Auto engine diagnostic
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May 2022 by M J
Excellent service,very nice an calls back when they say they will call
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May 2021 by Rebecca Snider
These guys keep me on the road. Thank you fellas
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March 2021 by ashley riffle
I've went here before, but called them again cause I read the reviews thats said they would pick your car up, and or drop it off . This is NOT TRUE. im a mama with 3 kids , so I was like this would be great. He said no, but did say he could bring me home, but had no room for carseats ,so if you're a single mom who don't have a sitter for your kids Harry greeens will pick up and drop off your car when finished: ) if this is your case like me, so not sure how you would go get your car from here. Cause he told me they would not pick up or drop off, but would take you home
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February 2021 by Gretchen Griffin
Takes a lifetime to find good honest mechanics! This place will treat you right! They could have easily charged me hundreds or even over a thousand for what turns out to be an alignment and balance issue.
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February 2021 by Chester Snodgrass
Great place good people ?
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January 2021 by Megan Shock
If anyone needs work done on their car this is really the place to come, Everyone here is very professional and great at what they do. Mark will take great care of you and get you in as fast as possible. Prices are very fair and reasonable. Everyone in this shop is nice to talk to as well and treats you more friendly than any other shop I have been too. Thank you so so much total care auto we will be back again anytime we ever need anything on our vehicle.
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October 2020 by amy simpson
Nice service actually does the job. !!! I would definitely recommend them. I'm going back!
