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“I'd had an issue with the charger port on my phone for a while which was getting worse, and was sure I was going to have to replace it. I took it to Unplugged; they gave me a couple of options, and suggested trying the less expensive one of cleaning the port first. That took care of it and it's working with no problem! I was in and out in no time! The guys were great and provided excellent customer service at a great price! Very pleased!”
“The customer service at this Verizon went above and beyond. I had to bring my two little girls with me, and every member of their team helped me with them. My girls are very young, so they're also very wild. Not once did they make me feel like bad about them running around like maniacs. They went out of their way to play with them and make us all comfortable. That type of service does not go unnoticed and I am very grateful to them!”
“Customer service was great. I met with Cody who helped me to get a service plan and phone that is best for me. He went beyond staying overtime just to solve my problem.Thank you once again, Cody.”
“I have been with cricket for 10 plus years now and I am very happy with everything if I have any concerns they fix everything and I have had no issues I will continue to be a loyal customer. the store is clean and well stocked, the staff is courteous and polite and professional,they have a great verity of products to choose from and then really do work with you I have been many places and I have only found one Dead spot and that's just for 2 second's and that's saying a lot the coverage is amazing*****.”
“If you shop this store ask for Summer. She is a very knowledgeable sales lady and she takes the time to explain everything to you. She is excellent! She didn’t receive commission on my sale and she still took time to explain everything and helped me with my phone. To me that’s excellent service! It wasn’t about commission it was about the customer. That doesn’t happen often in retail these days. If you want great service ask for Summer.”
“There was this sweet young lady that helped me with my transaction and not only was she friendly, but she was also quick. She took care of me and 2 other customers simultaneously. I was very impressed. ?”
“Loved our salesman Robert H at The South Ridge store in South Charleston WV he helped me and my Husband with the change over from T-Mobile to AT&T easy I’ve never had such fast service and he’s very helpful.Thank you Melissa Canaday”
Mobile Phone Accessories
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“If you want a phone, and expect Professional, polite, courteous and more than willing to help you with any and all issues, then the Cross Lanes,AT&T Outlet is where you Need to go!!!! No better staff,no better atmosphere!!!”