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October 2025 by Jessica Carter
This is the worst place to get prescriptions filled. Apparently, they only hire incompetent pharmacist and pharmacy staff. You are never able to reach anyone by phone without being on hold for 20-60 minutes, only for them to place you on hold then hang up on you. All of the staff are rude and I wouldn't even give them one star but zero stars wasn't an option! WORST PHARMACY IN WV!!!
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October 2025 by William Lawson
Great store and people. Always tip door dash drivers , we appreciate you .
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August 2025 by Crystal Wamsley
Had to give a star just to write something horrible horrible pharmacy. The workers there are very rude takes days to get your medicine. This place doesn't care about patients so don't go here and definitely dont send anyone there
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July 2025 by CODE SLAPZ
Got to the drive thru of pharmacy at 5:50 with a car in front of me and a car behind me they took care of the car in front of me and shut the pharmacy down at 5:58… horrible service
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May 2025 by Tim Ickes
Slow, wrong meds, rude pharmacist
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December 2023 by Alexandra Whitt
If I could give them zero stars I would. I have never had a good encounter with them. As a patient AND a provider they are not my choice to recommend. They are the rudest pharmacy I have ever dealt with. If you need a prescription filled please use Cross Lanes Family Pharmacy.
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December 2023 by Karissa Davis
Always seems like an inconvenience when having a medication filled. Wait times are significantly longer than other pharmacies. They are extremely rude. Will never use this pharmacy again.
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October 2023 by Melaney P.
This pharmacy is to busy to give customer service or pick up your prescriptions in a timely manner. After four weeks of waiting for a medication refill, as of today Walgreens still isn't able to give me any information as to when it would be available. I finally called my physician and had them call the medication into another pharmacy. NO ONE CAN GO 4 WEEKS WITHOUT A MEDICATION A DOCTOR PRESCRIBED FOR YOUR HEALTH. After 13 days this same Walgreens could not fill a simple prescription of Potassium ordered by my Nephrologist. If they are that busy that people can't get medications within a 24 hour period then Corporate needs to look into what the problem is within this location. Are all Walgreens this hectic and crazy? I told the woman assisting me, that this isn't acceptable and I will be finding another pharmacy. I hate it because this is the closest pharmacy to where I have moved. I think I will contact corporate because maybe, it will help someone else to not have to go through what I have and worry about their health because this pharmacy is obviously understaffed or not knowledgeable enough to make sure their clients have the medications required to remain healthy.
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October 2023 by Bill T
Helpful
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October 2023 by Lorra S.
Slower than molasses!!! No reason to sit in a drive-thru with only 4 cars for over an hour!!! They need more employees. One cashier working a counter and a window during busy hours is unacceptable.
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March 2023 by Nathan Abner
I called ahead and asked about a passport photo was told anyone there could take one. I showed up and the individual who was at photo isle said the lady who takes them is out to lunch I had literally just called 5 min prior and they could of just said we will be taking lunch soon I waited 35 mins and no one arrived I left.
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January 2023 by Karen Hoffman
pharmacy needs to become better at keeping medication in stock so people don't have to wait 2 weeks for medication refills !!
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January 2023 by Timothy Roush
Great staff, friendly
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December 2022 by Tabetha Craddock
Horrible pharmacy. Probably the worst I have ever had to deal with as a customer and medical professional. On hold forever, get hung up on several times a day when I call. Pharmacy is slow and rude. Save yourself the trouble if you live in the Crosslanes area and go to Kroger Pharmacy.
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August 2022 by Melissa Davis
I get tired of calling and staying I hold for 10-15 minutes and then getting hung up on. I also do t like the fact that I ask them to get my prescription ready and they state they will, 2 hours, go back in two hours just to tell me that it’s still not filled. I would call but I already know how that will work out as well ?
