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May 2024 by Clinton Walka
Tried to make an appt but I was notfied they might be closing
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March 2024 by Gloria M
Very friendly place to be! We bought some items for our new cat, including a hand knit cat bed (see photo), cat fountain, scratch post, and food dish. The staff members were very helpful. Fancy Paws also supports adopting cats from the local shelter by hosting a few cats at the store. And of course, there are store cats who strut around the store looking adorable.
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December 2023 by Jamie K Simpson (Kamie j)
Fine just fine
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March 2023 by Angela Uderwood
Had such a great experience, we will definitely be back. Super friendly and very helpful
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January 2023 by Chuck Tamblyn
Great place took great care of my 2 dogs
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January 2023 by Paula Quiles
Wow! What a horrific experience. My dogs were shaved to skin with cuts and patches all over them. The 2 teenagers that were at checkout where cursing and rude and locked the door and stood in front of the door to hold me in when I said I wasnt happy. Police were contacted. Instead of trying to rectify the problem. They automatically assumed I wouldnt pay! I'm outraged as a customer, parent and school teacher. Thank God my instincts kicked in and I started recording video/audio of this ridiculous behavior. The teenagers Armani and mia I believe were snap chatting as they were laughing, cursing, had phone calls on speaker phone of other people (owner cynthia and groomer natasha) laughing and calling me names as a dog owner. They also added not agreed upon charges for extra services that were not performed when they were yelling in the video about oh add this and this....which the police officer told them to take off. This will be a civil matter in the future. I have a long video of this incident and a dog chained to table shaking and crying scared as he was left unattended. This behavior and service is so disheartening. Please please do NOT leave your fur babies here!?
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December 2022 by John James
Bad experience and surprised that these people are still in business. I cannot stand this place. Fancy Paws needs to do much better or risk negative reviews like these. I came here and was shocked by the Hillbilly Elegy like customer service. I would not recommend this place in many years. Please do better - i will be taking my business elsewhere.
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November 2022 by Kayla Greenberg
Sookie says 5 stars!
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October 2022 by Annie Phillips
I’ve been taking my Golden to Fancy Paws for about 3 years now and they always do an amazing job! She even got a festive bandanna this time around ?
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October 2022 by Peggy Kleysteuber
The staff was very helpful and friendly. The self dog wash area was neat and clean and worked very well for my large dog. We will be going back again.
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October 2022 by Pam Lackland
Mountain State Forest Festival elkins. WV
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June 2022 by Samantha Damon
They were professional and experienced. My girl is as dramatic as they come and they handled her so well. I plan to make this our spot for pup grooming needs.
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May 2022 by Jessica Nicole Morgan
Fancy Paws did great with our pup today for a bath and nail trim! We will be returning!! Super pleased. ?
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May 2022 by lucy st
All I can say is they did a fantastic job.
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April 2022 by Lucy Strmac
They did a fabulous job on my 111# Akita Gus. I will definitely go again and recommend them each and every time?
