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March 2024 by Roger Haney
Home internet works good and had a problem with my phone downloading an app Devan the assistant Manger helped me get it downloaded and logged in to Facebook great customer service!
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March 2024 by William Hamrick
Had an issue with my phone and the guys at the store fix it right up!
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March 2024 by Joseph Thompson
Internet works good
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March 2024 by Ruth Wilfong
Went to get help with my phone Devan was great!
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February 2024 by Tim Dunfee
Amazing fellas at this store. Go see them they saved me so much money even after I’d been there for a few years
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February 2024 by Debby Dunfee
Went to T-Mobile and got the new iPhones awesome service
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December 2023 by Jerry Carr
Went in to find information on switching my family over. Devan and Jon were the most delightful people to work with. I've been buying phones for over 10 years and this was the easiest time ever. Very happy with the pricing. They saved me over $200 a month from what ATT was charging. Even got me an extra iPad and Watch. I definitely recommend you visit here and as for Devan
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December 2023 by Haley Cain
Definitely the best customer service from any cell phone store in the area. Jon and Devan are awesome and always help me with my problems. I'm also always on the move and I really don't have coverage issues with t-mobile.
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December 2023 by Brett Wilson
Let me tell you, I’ve been to a lot of T-Mobile stores in my day, and this is certainly one of the T-Mobiles of all time.
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June 2023 by Gandalf Igglywampus
Worse service in the area and I thought att was bad tell I tried t mobile. Waste of time trying to get information over the phone, they want u to drive there to not have much in stock, but 1k phones.
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May 2023 by Utilityturtle62
Great customer service, everyone was kind and very helpful.
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May 2023 by garrett graham
Service was absolutely awful. First time I ordered a phone to be delivered to the store when it came in I was out of town for the week. So after coming back I went in to pickup my phone and they had already sent it back. Then I ordered it again online and the wrong phone came. So I went in to reorder it in the store. When I went in the assistant manager started arguing and saying she had waited on me for a month and the phone was sent back originally, I went on to say that wasn't true as i was only out of town for a week. At this point my representative became defensive. His name Joshua, both awful representatives. I've never been treated so horrible at any establishment in my life. However, I quickly went the next day and got my phone at us cellular and didn't have to wait for backorder because the phone was in stock. Also didn't have to deal with awful representatives. Not to mention they refused to give my activation fees back and they didn't even activate my phone as they sent it back.
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March 2023 by rachel kalany
Great customer service from Devan he was very helpful and polite
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February 2023 by Rebekah Berga
Made a visit Saturday, and had a great experience all around. There was three workers, Lauren, Jon, and Devon that all made the trip worth while. I was greeted as soon as I walked in, held a conversation with the entire time I was in the store and left a very happy customer. These sales reps definitely work well together, and make the atmosphere welcoming to any customer.
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February 2023 by james hollen
Worst customer service I’ve ever experienced. Went in the store to add an extra line and was given the wrong prices. Didn’t find out until I spoke with customer service on the phone. As a consequence, I closed my account and was told to return the new phone to the store.After returning the phone, I’m sent a bill one month later. Apparently they never let customer service know that I returned the phone. I’m now stuck in an endless cycle of customer service telling me to talk to the store, and the associates at the store want me to speak with customer service.Would not recommend!
