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April 2023 by Josh S.
Have always had great service at a reasonable price here. Very convenient location and friendly knowledgeable staff. I generally get my tires here too, their tire pricing is competitive and they have a wide selection. It's great to have a shop you can trust in your community.
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March 2023 by Matthew Reynolds
Always do right by me for a good price
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January 2023 by Daniel Lazarz
They’ve done several repairs for me over the last year, so this review is long overdue. Working with them has been the most hassle-free experience I’ve ever had with auto repairs. Nice people who are great at what they do.
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September 2022 by Chuck Crislip
Great service
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August 2022 by Amy Swiger
concerning the 2 bad reviews that are inaccurate that really bother me cause these guys are great : Basher : was told his vehicle repair would cost more than vehicle worth, was advised may find out it had internal engine damage after they got it running again, as they disassemble engines here for diagnostics and because the customer had driven without fluids to cool engine. He ordered his own parts but did not get all we recommended and we can't let it hang on a rack while we wait for parts so it went out until the next job was done, some customer provided parts were used and faulty and he never did actually pay but still made sure he complained.Bashaw complaint : there was no request for wheel bearing he's not even remembering correctly why he i-rate called back. He got brakes then went over the mountains and they got real hot , happens to me too that's why I stop at cool springs, customer said it was because we used ceramic brakes , which are the better ones that we try to put on all vehicles they absorb heat better than semi metallic and are much quieter, we do not get other complaints on them. Sure I work here but these guys are honest as the day is long and any time they do make a mistake ( nobody's perfect ) I see them honor that under workmanship and correct it. There are many long time repeat customers that would tell you that. Don't be swayed by these 2 bad reviews, these guys are top notch, and trusted above others by a long list of customers with good reason. Thank you for reading.
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June 2022 by Justin Lipscomb
Great place great people. A lot of people do not understand automotive work and thinks eveyone is out trying to get more $ from them. They do eveything in there power to not make your bill cost more. But evey now and then stuff happens its automotive work stuff breaks, new parts fail, and they get blamed for it. They do not use impact guns for wheel bearings like most dealers around here do. They must be torqued down. When I was down and out and really needed some work done they was very friendly and worked with me. No dealer or other shops would. Highly reccomend this place for automotive work. They do have a little bit of a waiting list for bigger jobs like engines and transmission changes, and sometimes it dose take a week or 2 because things pop up along the repair that others don't seem to understand they can't wave a magic wand and it's fixed like some of these people think.
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June 2022 by debbie lipscomb
The people are awesome there!
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July 2021 by Nathan Greene
They are prompt, and do good work at reasonable rates.
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June 2021 by Shannon A.
Went in for an oil change and came out with muffler problems. Wouldn't make such a fuss both this has happened twice in 6 months. Come in for service and leave with a problem
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March 2021 by Gayle Thomas
Good mechanics and techs. Lousy customer service at the front desk.
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September 2020 by Tom Brown
Good ?
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February 2020 by Bryan Calhoun
Friendly people, reasonably priced
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February 2020 by Tra Cy Andrew
Good fast service
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September 2019 by Joey Shaffer
They are the best
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July 2019 by Jeremy Bash
Went in for blown head gasket, every week had to buy a part cause they said too.. 1st time they call to get my car, motor sounded terrible got 1/2 mile down road, the car died, would not start. They tried fixing it again, they begged me to allow them to make it right. Well 2 more weeks went by and car still doesnt run.. To sum all this up: i took my car in to them because it was overheating, car ran perfect except for that issue..car was in thier shop for 2 months and 2 weeks, drove off thier lot and broke down a mile away. I had it towed to a dealership and found out the timing wasnt right and oil pressure was so low because they forgot to replace o ring when head gasket was replaced and it damaged the engine, Now i have to get a new engine!!! After getting their bill, the parts i had to buy, the tow, the new-used motor im getting installed it is well over $9000, that doesnt include all the time wasted going back and forth from their shop because nobody answered the phone..... First time i ever took a car to get fixed only to have it come out running worse than when i took it in,I gave them every opportunity to fix their mistakes but now the lawyers are getting involved.
