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February 2024 by JoJo O.
On Feb 6, 2024 I took my computer into the shop for a free diagnosis. I explained the problem and he immediately said the problem without testing anything....the power supply went bad. He said I had to pay up front since the part has to be ordered. He said he would order it that day, it'll take 2 days to come in and it'll be ready by the following Monday 2/12. I paid $139.10. On the 12th, I checked in and was told the part wasn't there but it should be there the next day. On the 13th I checked back in again and was once again told the part wasn't there and he would call me when it's completed. Of course I'm upset by this information as he's not communicating unless I show up to ask. That's when he blames it on the owner of the business claiming she is the one who orders everything. I was told it would be ordered the previous week and it would take 2 days to come in. He wouldn't give me a refund as the paper I signed to agree for the repair stated no refunds only store credit, which was in small print and he did not verbally say this to me. He said he'll call the owner again to get an update. He did call at 5:18pm and said the part will be in Friday 2/16 and he'll fix it that day. I waited til 4:30pm on 2/16 and finally went up there to check once again. This time he said the part came in and he replaced it but that didn't solve the problem. The only other option is the mother board needed replacing. So I could wait til it was ordered, shipped and came in. So basically I paid for a new power supply that was NOT the issue. I couldn't be refunded for a part that wasn't the problem, and the computer STILL isn't working. Almost 2 weeks at this shop, buying random parts without testing anything, I feel I was completely scammed by this company! My final result was leaving with my computer and the power supply I had purchased that wasn't needed because I didn't want store credit as i'll never support that local business!!!
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October 2023 by Sheila Lightfoot
I love this place. Ronald is the best. He really knows his stuff and is a really nice guy, too. Also pleasantly surprised by the reasonable prices. It's hard to find a place where you don't feel like you're being taken advantage of. Well, this is one of those rare places - my "go to" for any future issues I ever encounter.
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July 2023 by Laura Hamilton
Great service..Ron is very personable and provides professional work! Thanks Ron! Follows up with customers on time and I am definitely going back again soon.
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July 2023 by Sarah Zeigler
Bought a computer from there today! Great price and the guy was super nice with great communication! I recommend this shop 100%!
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May 2023 by John Ervin (triple stix)
Built a pc myself a few years back, I got everything put together, but it wouldn’t boot, I took it to Shermantics and they helped me understand what went wrong
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March 2023 by Linda Cinelli
I have found this business to be the best I have ever seen. I have worked with Matt for a number of years and he is absolutely the most wonderful person to deal with, his knowledge of computers is top notch and he works with you to make sure the best solution is provided and that the problem is seen through to resolution. I would highly recommend Shermantic!
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February 2023 by Crazy_ Cowboy1883
I took my pc in and got amazing customer service. Pc runs great and will recommend this company any time!
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June 2022 by Miguel Figueroa
This business deserves 5 stars for handling a situation so perfectly. They knew that as a customer we were upset about something and they fixed it. They fix computers/laptops/phones/etc. just within a couple business days although they may seem pricey. Businesses that fix electronics like them are a bit pricey but the decision to pay for the fix is yours not theirs. They are there to do their job and they get it done right if not, then they will make sure you leave happy.
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April 2022 by WalkandTalk30
Had a broken IPhone 8 with a shattered screen. Was repaired like new very quickly. Will shop here again.
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February 2022 by Tanner Workman
I went in for an iphone screen repair and ended up needing a bit more done. They ended up fixing everything I needed for the same price they were charging me originally! Will definitely be using them for all of my repair needs in the future
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January 2022 by Jeremy R.
They fixed up my old iPhone and made it usable again. They got the item repaired the next day. Would use this business again.
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September 2021 by Tim Lueken
Very good service and price, they could haver charged me a lot more but they were honest and trustworthy. I'm very impressed and will recommend to anybody
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May 2021 by The Lurking Turtle
Amazing service. Quick and professional. Would highly recommend to anyone.
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April 2021 by R Townsend
Computer Service beyond compare!!!!!!! I would give 10 stars if I could. Matt has gone above and beyond with his customer service, repair, integrity, responsiveness and professionalism. I am in another state trying to help my parents with computers issues. Matt place several calls to explain what was failing and why and how to repair in the most cost efficient way. Go no further if you need help with your computer! Thanks again for the superb service.
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April 2021 by Cody Offen
Stopped by and wasn’t sure what I was looking for. The staff helped me out , gave me exceptional service!