7-Eleven is a go-to destination for custom-made coffee at its self-serve stations, alongside a broad selection of fresh products and fast, convenient hot foods. The place is noted by some as the best they have ever been to, where everyone treats you like family. Staff is frequently described as friendly, great, and amazing, often remembering customers, and they will do whatever they can to accommodate needs. However, significant complaints focus on the store's environment, which is sometimes described as filthy. A major downfall is the corporate control of the heating and air conditioning, which can leave the store uncomfortably hot or cold for both customers and employees, regardless of the local weather. Additionally, the selection on snacks is considered by some to be slightly too small. Despite these issues, many customers express a strong intent to return.
