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November 2023 by amber caudill
Very friendly staff and great ? service about ecerywhere
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August 2023 by Joy Vallen
Was very friendly at first. But failed to port my number and just gave me a random number. Also 50$ for a 10$case. Called to get help and the manager was very defensive and insensitive about my grievances. We spent over 250$ on phone, service a accessories and the representatives just turned and burned us cheaply. Didn't even care that we were not from the area. Everything purchased was a total waste.
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March 2023 by Luke Bailey
The customer service and the answers the guy had for everyone of my questions was very helpful he was very professional and very educated on everything from the phones to the service and prices. Even knew where the dead spots were. He was kind enough to actually bring up a map of the area and surrounding areas also explained which areas had 5G and what areas had 4G he was very good at his job he got a five-star rating from me and I'm not even a US Cellular customer I just so happened to walk in there I have AT&T and after speaking with that gentleman I am definitely switching providers because AT&T straight lied to my face I can't even get service of my own house so AT&T isn't what they claim to be they may be the largest cell phone provider but that's only because they lie to people to get sales
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July 2022 by Edward Nieto
Great store. Helpful employees.
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January 2022 by Gary Holcomb
Friendly knowledgeable people work there to help you get what you need. A very pleasant experience.
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January 2022 by Kelly Johnston
Sales associate was very helpful & sweet!
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October 2021 by Tr Moore
Fast friendly service
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September 2021 by Destinie Purdy
Max is always a pleasure to work with. The Fayetteville location is always the quickest and easier store to go too.
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July 2021 by Michael Ann Cook
They don't even try to help you.
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May 2021 by Douglas Wilson
Very fast service. The lady was very courtesy and polite
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December 2020 by D N
Max is always a pleasure to work with. The Fayetteville location is always the quickest and easier store to go too.
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September 2019 by ABIGAIL SETTLE
Got a really nice yet cheap phoneðŸ˜
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October 2018 by Catherene Corbin
I have a shared account with other persons and one is an authorized user, well the associate said there was no other person other than myself on the account. I had to call 611 to get things straightened out only to be told this person was authorized. I ended up going in person to personally authorize changes. The associate ended up not being able to solve our problem at that time (not her fault or ours or US Cellular). However, they did tell me of a new plan that would save me 20-30$ off my monthly bill. That has to be done at end of billing cycle. I can't give 5 stars due to original problem, but would give a 4.5 if I could. I've been with US Cellular for about 18 years, I've had more than my share of problems with them but nothing that didn't get worked out. They have the best coverage in my area (and state as a whole) so that's why I stay with them.
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February 2018 by Taylor Anderson
Customer Service in the store is Spot on! This team is the reason I stay with U.S Cellular!
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January 2018 by Samantha McKenzie
The employes here are a bunch of scammers and do not sell what they advertise. I will never purchase anything from this store agian!