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July 2023 by Lisa Anglin
I LOVE THE ENTIRE STAFF AT FAYETTE WOODFOREST..THEY HAVE AN AWESOME SENSE OF TODAYS STRUGGLES..AND HAVE PERSONALLY HELPED MAKE SURE MY ACCOUNT IS SAFE FROM FRAUD
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May 2023 by GUESS WHO
My daughter went to the beckley woodforest bank yesterday, although We normally do business with Fayetteville, she had to get her check deposited. We were totally disappointed with the customer service at Beckley. The staff at Fayetteville is 10x more helpful and friendly than Beckley. Thanks for everything you do to keep your customers happy.
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March 2023 by PATRICK
Very good customer service
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January 2022 by Laura Coleman
Great place to do business. Their friendly customer service reps really kno their stuff and they're always happy to help.
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September 2021 by Tiffany Love
I absolutely love the staff here! They are helpful and knowledgeable, and always friendly! My favorite bank by far ?
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April 2021 by Google user
Great place to do business. Their friendly customer service reps really kno their stuff and they're always happy to help.
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October 2020 by Colton Vickers
Will not answer phone will not return calls. Will not recommend this bank we plan to close account very soon
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April 2020 by Angie Vance
Love this branch, my opinion best Woodforest branch. The guys are AWESOME, they know what they are doing and are super friendly. They could teach other banks.
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August 2019 by Samuel V.
Great bank great staff very helpful & friendly fast service highly recommend a wonderful bank to do service with
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June 2019 by Mark V.
This is a great bank. The staff is friendly and very helpful. The staff also cares about the customers needs. This bank is also very convenient inside of Walmart because you can do your banking as well as all of your shopping.
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May 2019 by Jerry S.
I did not enjoy my account with Woodforest National Bank. Most of the tellers lacked their ability to interpret any and all the banking procedures. I banked there for two years, and knew all the tellers by their first name basis, yet I knew to never attempt to deposit money (cash) without a current state id readily available. I recommend Chase or City National Bank because both Chase and City banks offers military and senior citizen's discounts, and you don't have to worry about snobby tellers taking their job way to serious. The Management at Woodforest is reasonable, but hard to find on some days. Once I came in with about $100 dollars and was told I had to roll the coins before depositing them. I then came in with a thousand dollars worth of rolled coins and was told not to bring anymore change. ???? Notwithstanding I lost 10% of all my change for almost two years because Woodforest is a bank that does not take change. I was to glad to close my account over this and many other problems.
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November 2018 by Eli Workman
Very fast workers. Instant cash deposits and atm
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April 2017 by Matt Walker
I've never had a bad experience here. The staff is always nice and friendly.
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September 2016 by Carol Garrett
This is the worst bank I have ever used they hold your checks for ten day's for no reason at all.these lady's won't even call the other Bank too get my money put in an they could.
