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July 2023 by Tina Malick
Thompson's Towing rescued us from the interstate after hitting a deer between the Servia rest stop and Servia exit and fortunately limping our Jeep to the berm around 9 pm last Thursday. The rollback arrived within 15 minutes of us calling 911. A shout out for roadside assistance truck for showing up within minutes to help alert approaching traffic. In addition to the tow, we were given a ride to Charleston Airport to get a rental car before the rental service closed that night. We were 4 hours away from home and we were stressed. Everyone went over and above to help us. I can't thank you all enough for what you did for us.
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July 2023 by Ricardo Roa
Mark Thompson came to our rescue on July 3. Our car engine overheated and began smoking and we were stranded on the shoulder of 79. Mark drove us 56 miles to get our rental car and towed our vehicle in for service on a second trip.If we could give him twenty stars, we would. Great guy.
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July 2021 by Dale Williams
Matt Thompson to the rescue. After being stranded on the side of the Interstate, Thompson Auto came and provided us with a tow for 70 mile for our broken pickup truck and our camping trailer. He also helped us to find a hotel in our unfamiliar surroundings. He was very helpful and supportive in a very stressful situation. We were grateful that professionals at Thompson's Auto were there to help.
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May 2021 by Aaron Kidd
I broke down around Flatwoods yesterday and was in a bind. I needed to have my vehicle towed back to Hurricane, past Charleston. I called and they gave me a very reasonable rate, and picked up my vehicle within an hour or so of me calling. They took my car to the repair shop that same night. Super friendly and easy to work with. Highly, highly recommend! 5 stars.
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August 2020 by Mike Hicks
Very professional!
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December 2019 by Corey Beaudoin
Excellent service, driver was super nice and got us taken care of in no time!
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December 2019 by French Beane
Very nice people who do their best to do the job right. I'll be one of their customers forever.
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May 2019 by Mike Turk
Blew a tire 400 miles from home. Driver was absolutely amazing. Way above and beyond what was called on. God Bless! Good People! I am confined to a wheelchair. Driver helped me get in the tow truck, took us to a hotel and the took car to tire shop. Just a great experience.
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March 2019 by Anne Passerini
Absolutely amazing service! While traveling we experienced a flat tire! We used our road side service, who called Thompson's Auto! We was given 45 minute window. Thompson's was there in 15 minutes!! They were so very professional, knowledgeable very friendly ! Absolutely would use them again! I will recommend to my family and friends in the Charleston area!
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October 2018 by Robert Hutchinson
Thanks for a job well done. Our F350 crew cab dually with a 1200 lb generator was stuck in the mud jammed between huge rocks.
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June 2018 by Nick Recla
These guys bent over backwards to help me out. 100% would recommend
