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“This company is awesome was broke down on the side of the road on northbound 77 blew a couple Coolant lines. Mechanic came out and knew exactly what to do and had me up and running in 20 minutes. I would definitely recommend t”
“I had to have a starter put on they fixed it in no time. My tires was completely gone they had some that fit they sold them to me and put them right on my car. Then they fixed my exhaust charged me a third of what everyone else was trying to get out of me. Theses guys are now the only mechanics I will be using anymore.”
“My car broke down near Beckley, and these guys were expedient, fairly priced, and even graciously helped me get my car on the Uhaul car dolly I rented to retrieve my car. Good people and highly recommended!”
“Exceptional Service at NAPA Beckley – Thanks to Andrew!
Andrew went above and beyond to make sure we got exactly the parts we needed—fast. From the moment we called, he was attentive, knowledgeable, and determined to help. He quickly located the right parts, secured great pricing, and ensured everything arrived right on time.
His professionalism and friendly attitude turned what could have been a stressful situation into a smooth, hassle-free experience. It’s rare to find someone who combines excellent customer service with such efficiency and attention to detail.
If you’re looking for top-notch service and a team member who truly cares, ask for Andrew at NAPA in Beckley—you won’t be disappointed!”
“Friendly and helpful people at the counter and the requested service was completed quickly and efficiently. Everything went smoothly without issues. I recommend this service station if you have vehicle issues and are nearby.”
“Locally family owned and operated this is one of the best places in the area to deal with a real small town mom and pop organization now to elaborate on some of the 1 star ratings if I may
Christy Davidson' I cannot defend the drivers actions as I was not there but you might want to try and increase your following distance
Kristin Young they pick up vehicles for an auto auction for insurance companies they are just transportation they don't have the capabilities to scavage parts also upon pickup and delivery vehicles are photographed and inventoried to include keys converters and personal belongings upon arrival at the auto auction vehicles are processed and completely cleaned out if this helps at all
Rodney Keene the same applies in your case as Kristin Young the auto auction completely empties vehicles upon arrival and processing in
Jennifer Creamer the company was interested but what they failed to explain was that they had about a 4-6 hour eta to get to you so they just referred someone closer to you it's unfortunate that the referred company didn't inform you if they were coming out or not
Jada Fore I cannot defend the driver for speeding and swaying and endangering the general public but unless you are a towing and transportation specialist how do you determine if the vehicles are positioned correctly please elaborate I would love to hear about your opinion on the 10 car haulers and how the vehicles should be positioned on those trucks
Karla Santana I feel that you are in the same situation as Kristin Young and Rodney Keene this happens all to often people confuse this company for the auto auction that they contract for and they are 2 very different companies entirely
Norma Burgess it would be helpful to others if you would elaborate on why your vehicle was there was it wrecked possibly and parts were missing because they were broken off and even if it was a police impound they don't sell parts at this company
William Warner just like Norma Burgess this company doesn't sell parts I feel that you confused this company with a local salvage yard
So to recap I believe that most of the 1 star ratings with this company are because of their confusion with other companies with the exceptions of the complaints on drivers and I'm sure that every company with company drivers deals with that as far as Mandy and Dennis Rattler to my understanding disgruntled employee spouse and disgruntled former employee”
“Lived in Pax my whole life and this place has always been amazing and so have the people. Especially my favorite Miss Theresa. Just hearing her voice over the phone makes my day better ❤️❤️”
“Steve is awesome at what he does. He has helped me twice with my Avalanche cause I’ve got a wild teenage son.Transmission that he just installed for me shift like a brand new one.Steveand Kevin have helped me with numerous jobs that I’ve needed. I would recommend them to anybody that needs auto work done on a vehicle thank you guys and ma’am.”
“Top notch service, they went above and beyond what I expected of them. They were courteous, respectful and understanding of my situation and they even gave me same day service with squeezing me in. I couldn't have asked for a better experience from a Establishment. Thank you, and a special shout out to Jeremy.”
“We broke down off Hwy 19 and Bobby & Co. were life savers. Their prompt action and mechanical knowledge were the difference between what could have been a disaster but proved to be nothing more than a speed bump! High marks.”
“Remarkably smooth and friendly oil change and tire rotation for my appointment. Tech Brandon went above and beyond to enter in, by hand, all 4 tire codes for my lifetime balance today. I am traveling with a puppy in a crate, and folks held the door open for me. 🙏 Since I had a bad experience at a Walmart Auto Center in Alabama, I now have to check the ratings of these places on crosscountry trips. I sincerely appreciate your help today, Brandon and Rodney!”
“Ron always takes such good care of me and my boyfriend. We had some bad damage to the underside of our car. Ron patched it up and now I feel safe driving our car! He gets it done in a timely manor too!”
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“My family and I have had six vehicles tinted by Blackout. They have the highest quality work around as well as great prices. I’ve also had them do a spray-in liner for my truck. The quality is better than you can get from the factory and even cheaper! They remove the bed bolts and everything. High quality with attention to detail! If you’re looking for quality tint and spray-in liner work, look no further! Phillip and his team have been doing this for many years and they stand behind their work!”